Help Desk Technician Jobs in Southfield, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Engineering Support Specialist - Senior
- Auburn Hills, MI (9 miles from Southfield, MI)
- 9 hours ago
- Auburn Hills, MI (9 miles from Southfield, MI)
- 9 hours ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI...
- Detroit, MI (15 miles from Southfield, MI)
- 1 day ago
- Detroit, MI (15 miles from Southfield, MI)
- 1 day ago
SUMMARY: The Part B Supervisor is responsible for the management of staff responsible for answering provider and member calls. This position is responsible for ensuring BCBSM Medicare Advantage...
- Troy, MI (10 miles from Southfield, MI)
- 1 day ago
- Troy, MI (10 miles from Southfield, MI)
- 1 day ago
systems, PCs, printers, and other hardware, with entry-level knowledge of networking as well....
SCA-Help Desk Support Service Specialist Senior NEW
- Warren, MI (15 miles from Southfield, MI)
- 2 days ago
- Warren, MI (15 miles from Southfield, MI)
- 2 days ago
Handles problems that the first-tier of help desk support is unable to resolve....
- Auburn Hills, MI (9 miles from Southfield, MI)
- 3 days ago
- Auburn Hills, MI (9 miles from Southfield, MI)
- 3 days ago
Knowledge of personal computers and related hardware and software Knowledge of Microsoft operating systems and application software Knowledge of LAN and WAN architecture and operations Knowledge of...
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Livonia, MI (9 miles from Southfield, MI)
- 4 days ago
- Livonia, MI (9 miles from Southfield, MI)
- 4 days ago
Employment Type: Full time Shift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be...
- Plymouth, MI (15 miles from Southfield, MI)
- 6 days ago
- Plymouth, MI (15 miles from Southfield, MI)
- 6 days ago
Technical Support Specialist Job ID 129771 Job Type Contract Industry Manufacturing Location Plymouth, Michigan, United States Talascend is currently seeking a Technical Support Specialist for a...
- Plymouth, MI (15 miles from Southfield, MI)
- 6 days ago
- Plymouth, MI (15 miles from Southfield, MI)
- 6 days ago
Technical Support Analyst II Plymouth, Michigan (On-Site) Contract Job Description Technical Support Analyst II Pay Rate: $46.43/hour on W2 Location: Plymouth, MI 48170 (Onsite - Local Only)...
Our Help Desk Technicians are highly valued by all staff as our technical wizards....
- Plymouth, MI (15 miles from Southfield, MI)
- 8 days ago
- Plymouth, MI (15 miles from Southfield, MI)
- 8 days ago
At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results. Project needs...
- Livonia, MI (9 miles from Southfield, MI)
- 8 days ago
- Livonia, MI (9 miles from Southfield, MI)
- 8 days ago
detection systems (IDS), and vulnerability scanners....
- Plymouth, MI (15 miles from Southfield, MI)
- 9 days ago
- Plymouth, MI (15 miles from Southfield, MI)
- 9 days ago
Only qualified Technical Support Analyst candidates located near the Plymouth, MI area to be considered due to the position requiring an onsite presence*** Education: Bachelors degree (accredited)...
Client Support Specialist (Health Insurance)
- Detroit, MI (15 miles from Southfield, MI)
- 9 days ago
- Detroit, MI (15 miles from Southfield, MI)
- 9 days ago
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a client support specialist with one of our largest clients! Job Title: Client Support...
- Detroit, MI (15 miles from Southfield, MI)
- 9 days ago
- Detroit, MI (15 miles from Southfield, MI)
- 9 days ago
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...
Tech support specialist - Automotive
- Detroit, MI (15 miles from Southfield, MI)
- 10 days ago
- Detroit, MI (15 miles from Southfield, MI)
- 10 days ago
Title: Tech support specialist - Automotive Pay: $21/hr Detroit, Michigan 48239 Job Overview Provides Detroit powertrain & Chassis technical support for service issues, concerns, or complaints...
Demographic Data for Southfield, MI
Moving to Southfield, MI? Find some basic demographic data about Southfield, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Southfield, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Southfield, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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