Help Desk Technician Jobs in Michigan
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the companys mission, vision, and values. OUR MISSION: We are a customer-centric partner...
Strong knowledge of operating systems (Windows, macOS, Linux). Proficiency in troubleshooting hardware and software issues. Familiarity with network protocols and configurations....
Ideal candidates for this position will be located in the greater Detroit, Michigan area. Plans and coordinates activities concerned with installing/maintaining instrumentation, investigating and...
of desktop components and operating systems....
Epic Certified Willow Inpatient Support Specialist
- Midland, MI
- 12 hours ago
- Midland, MI
- 12 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Basic knowledge of Windows and macOS operating systems. Experience with remote desktop tools, call management and helpdesk software....
Information Technology - Client Services - Help Desk 1
- Detroit, MI
- 17 hours ago
- Detroit, MI
- 17 hours ago
Technical Skills: Basic knowledge of Windows and macOS operating systems, Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite, Understanding of network...
Start Date: ASAP Position Summary: To provide management of the PowerSchool system, including instruction and advice to PowerSchool end-users and coordination among all PowerSchool users....
systems Familiarity with common software applications preferably all aspects of the Microsoft Office Suite Understanding of network fundamentals including Wi-Fi connectivity and basic troubleshooting...
Position Type: Technology Date Posted: 3/11/2025 Location: Wayne RESA Education Center Date Available: ASAP Closing Date: 03/31/25, or Until Filled District: Wayne County RESA ...
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
Remote Work- Detroit, MI
- 1 day ago
- Detroit, MI
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Help Desk Technician (On-site) Job Code Number 277871698 Job Description Job Description Be part of our future!...
Senior Technical Support Specialist
- Waterford Township, MI
- 1 day ago
- Waterford Township, MI
- 1 day ago
Oakland Schools Senior Technical Support Specialist in Waterford , Michigan IN THIS ROLE: Ready to take the next steps in your tech career? This exciting opportunity will guide a team of Technical...
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Michigan
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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