Help Desk Technician Jobs in Plymouth, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Engineering Support Specialist - Senior
- Auburn Hills, MI (22 miles from Plymouth, MI)
- 8 hours ago
- Auburn Hills, MI (22 miles from Plymouth, MI)
- 8 hours ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI...
IT Helpdesk Support Technician (2nd Shift)
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 16 hours ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 16 hours ago
Develops support documentation and user references (i.e. faxing, operating system, and Microsoft Office applications), as necessary, for client computing Maintains an up-to-date technical and practical...
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
SUMMARY: The Part B Supervisor is responsible for the management of staff responsible for answering provider and member calls. This position is responsible for ensuring BCBSM Medicare Advantage...
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
Previous help desk support experience strongly desired; remote help desk support experience preferred. Strong working knowledge of Windows server and desktop operating systems, as well as Mac OS....
Desktop Support Specialist Associate University of Michigan - Ann Arbor
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and...
Desktop Support Specialist Intermediate / Associate University of Michigan - Ann Arbor
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 2 days ago
Ability to support new combinations of network protocols, desktop operating systems and applications....
Desktop Support Specialist Associate
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the...
Desktop Support Specialist Intermediate / Associate
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
Ability to support new combinations of network protocols, desktop operating systems and applications....
- Auburn Hills, MI (22 miles from Plymouth, MI)
- 3 days ago
- Auburn Hills, MI (22 miles from Plymouth, MI)
- 3 days ago
Knowledge of personal computers and related hardware and software Knowledge of Microsoft operating systems and application software Knowledge of LAN and WAN architecture and operations Knowledge of...
Desktop Support Specialist Senior University of Michigan - Ann Arbor
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 3 days ago
systems Technical knowledge of the installation, configuration, and troubleshooting process for software, hardware, end-user networking, and peripheral equipment in a networked environment Familiarity...
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Livonia, MI (8 miles from Plymouth, MI)
- 3 days ago
- Livonia, MI (8 miles from Plymouth, MI)
- 3 days ago
Employment Type: Full time Shift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be...
Desktop Support Specialist Senior
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 4 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 4 days ago
systems Technical knowledge of the installation, configuration, and troubleshooting process for software, hardware, end-user networking, and peripheral equipment in a networked environment Familiarity...
Technical Support Specialist Job ID 129771 Job Type Contract Industry Manufacturing Location Plymouth, Michigan, United States Talascend is currently seeking a Technical Support Specialist for a...
Technical Support Analyst II Plymouth, Michigan (On-Site) Contract Job Description Technical Support Analyst II Pay Rate: $46.43/hour on W2 Location: Plymouth, MI 48170 (Onsite - Local Only)...
- Southfield, MI (15 miles from Plymouth, MI)
- 7 days ago
- Southfield, MI (15 miles from Plymouth, MI)
- 7 days ago
Our Help Desk Technicians are highly valued by all staff as our technical wizards....
Demographic Data for Plymouth, MI
Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Plymouth, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Plymouth, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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