Help Desk Technician Jobs in Baroda, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Windows 11 PC Deployment / IT Desktop Support Technician
- Saint Joseph, MI (7 miles from Baroda, MI)
- 3 days ago
- Saint Joseph, MI (7 miles from Baroda, MI)
- 3 days ago
Skills: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying...
Description: Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate...
- Notre Dame, IN (20 miles from Baroda, MI)
- 7 days ago
- Notre Dame, IN (20 miles from Baroda, MI)
- 7 days ago
Strong knowledge of current macOS and Windows operating systems. Strong knowledge of Microsoft Office software. Strong knowledge of Google Workspace....
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
Title: Technical Support Technician Location: New Carlisle, IN (Fully Onsite) Contract: 6 months Responsibility: The position responsibilities will include scaling support of several data center...
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 11 days ago
Technical Support Tech I (part of Allegis Group) 3.8 3.8 out of 5 stars New Carlisle, IN 46552 Description Provides support to end users on a variety of issues. Identifies researches and resolves...
Summer Helpdesk Assistant (2025 Summer)
- Notre Dame, IN (20 miles from Baroda, MI)
- 17 days ago
- Notre Dame, IN (20 miles from Baroda, MI)
- 17 days ago
The Summer Helpdesk Worker will provide front-line technology support to faculty and staff, assisting via phone, email, and walk-in traffic. Skills Needed: Comfort with technology Strong Customer...
Computer Help Desk Student Technician
- Dowagiac, MI (19 miles from Baroda, MI)
- 21 days ago
- Dowagiac, MI (19 miles from Baroda, MI)
- 21 days ago
Desk Technician will work approximately 15-20 hours per week....
- New Carlisle, IN (17 miles from Baroda, MI)
- 23 days ago
- New Carlisle, IN (17 miles from Baroda, MI)
- 23 days ago
Position Details: Client : Retails/ E-commerce Job Title: Technical Support Technician Duration: 12 Months (Possible Extension or Conversion) Location: New Carlisle, IN Pay Range: $20-$22/hr....
- New Buffalo, MI (17 miles from Baroda, MI)
- 45+ days ago
- New Buffalo, MI (17 miles from Baroda, MI)
- 45+ days ago
SUMMARY: Responsible for providing the initial technical assistance, either via telephone or email with enterprise computer and technology users for the purpose of break/fix resolution, or...
Demographic Data for Baroda, MI
Moving to Baroda, MI? Find some basic demographic data about Baroda, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Baroda, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Baroda, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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