Help Desk Technician Jobs in Westborough, MA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The ideal candidate will have 5-10 years of hands-on experience with Microsoft technologies, including Windows operating systems, Microsoft 365, SharePoint, and Teams....
un Part Time IT Support Role (Westborough) compensation: $25-$35/hr employment type: job title: Part Time IT Support Role I'm currently working with a fortune 300 home building company and they...
- Newton, MA (22 miles from Westborough, MA)
- 2 days ago
- Newton, MA (22 miles from Westborough, MA)
- 2 days ago
Help Desk Technician (124917) Help Desk Technician - (124917) Atrius Health is a nonprofit healthcare leader delivering a system of connected care that enables us to know our patients better so that...
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit...
- Littleton, MA (19 miles from Westborough, MA)
- 5 days ago
- Littleton, MA (19 miles from Westborough, MA)
- 5 days ago
Job Posting Start Date 03-06-2025 Job Posting End Date 04-14-2025 Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative...
Technical Support Specialist (Electro\/Mechanical)
- Oxford, MA (16 miles from Westborough, MA)
- 5 days ago
- Oxford, MA (16 miles from Westborough, MA)
- 5 days ago
Our client is currently seeking a Technical Support Specialist (Electro/Mechanical) Job Title: Technical Support Specialist Location: Marlborough, MA Type: Full-time, Permanent Salary: $30 per...
Amazon Robotics designs, manufactures and implements technologies within operations centers at the heart of Amazons core business. We are seeking exceptional and self-motivated individuals to...
Windows Desktop Support Specialist!
- Lexington, MA (24 miles from Westborough, MA)
- 6 days ago
- Lexington, MA (24 miles from Westborough, MA)
- 6 days ago
Develop and design core operating system builds. Set up administrator and service accounts, manage active directories, and document systems....
IT Client Support Specialist Tufts University
- Grafton, MA (5 miles from Westborough, MA)
- 6 days ago
- Grafton, MA (5 miles from Westborough, MA)
- 6 days ago
Overview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts mission of teaching,...
- Framingham, MA (9 miles from Westborough, MA)
- 7 days ago
- Framingham, MA (9 miles from Westborough, MA)
- 7 days ago
Overview HealthDrive is seeking an HR Helpdesk Specialist to join our team! The HR Helpdesk Specialist will serve as the first point of contact for all HR-related inquiries, providing high-quality...
Field Deskside Support Engineer
- Worcester, MA (9 miles from Westborough, MA)
- 7 days ago
- Worcester, MA (9 miles from Westborough, MA)
- 7 days ago
Overview NSC Global is currently looking for a Field Deskside Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Sales Applications Support Analyst II
- Milford, MA (8 miles from Westborough, MA)
- 8 days ago
- Milford, MA (8 miles from Westborough, MA)
- 8 days ago
Overview Interested in joining our Applications team? Do you enjoy traveling and networking with customers?TA Instruments Applications Organization is comprised of highly skilled, motivated and...
Field Computer Support Specialist
- Webster, MA (18 miles from Westborough, MA)
- 8 days ago
- Webster, MA (18 miles from Westborough, MA)
- 8 days ago
Return to Job Search Field Computer Support Specialist If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul's newest Field Computer...
Systems Support Engineer II (Secret Clearance)
- Lexington, MA (24 miles from Westborough, MA)
- 13 days ago
- Lexington, MA (24 miles from Westborough, MA)
- 13 days ago
At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work, fostering a one-team mentality. Our employees work together...
- Lexington, MA (24 miles from Westborough, MA)
- 16 days ago
- Lexington, MA (24 miles from Westborough, MA)
- 16 days ago
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Genedata, one of Danahers 15+ operating companies,...
Demographic Data for Westborough, MA
Moving to Westborough, MA? Find some basic demographic data about Westborough, MA below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Westborough, MA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Westborough, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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