Help Desk Technician Jobs in Lexington Park, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summer Computer Technician Intern (Temporary) (Job ID# 2951)
- Prince Frederick, MD (20 miles from Lexington Park, MD)
- 5 days ago
- Prince Frederick, MD (20 miles from Lexington Park, MD)
- 5 days ago
NOTICE OF VACANCY April 14, 2025 POSITION: Summer Computer Technician Assistant (Temporary) LOCATION: Department of Information Technology REPORTS TO: Director and Supervisor of Information...
Computer Network Support Specialist, Mid
- Lexington Park, MD
- 10 days ago
- Lexington Park, MD
- 10 days ago
Computer Network Support Specialist, Mid Key Role : Monitors network administration and maintenance operations, manages the design evolution of existing operational networks, and resolves network...
Computer Network Support Specialist, Senior
- Lexington Park, MD
- 10 days ago
- Lexington Park, MD
- 10 days ago
Computer Network Support Specialist, Senior Key Role : Monitors network administration and maintenance operations, manages the design evolution of existing operational networks, and resolves...
Computer Network Support Specialist, Lead
- Lexington Park, MD
- 10 days ago
- Lexington Park, MD
- 10 days ago
Computer Network Support Specialist, Lead Key Role: Monitors network administration and maintenance operations, manages the design evolution of existing operational networks, and resolves network...
Senior Customer Tech Support Specialist (Help Desk)
- Lexington Park, MD
- 17 days ago
- Lexington Park, MD
- 17 days ago
and compliant with applicable regulations Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow....
- Prince Frederick, MD (20 miles from Lexington Park, MD)
- 22 days ago
- Prince Frederick, MD (20 miles from Lexington Park, MD)
- 22 days ago
HELP DESK TECHNICIAN Category: Administrative/Clerical CALVERTHEALTH MEDICAL CENTER CMC IS TECHNICAL SERVICES Full Time, Day Shift, Mon-Fri Salary Range $20.00 - $35.00 Req # 13279 JOB DESCRIPTION DETAILS...
Computer Support Specialist- Advanced (Secret to TS) (3278)
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
SMX is seeking a skilled advanced level Computer Network Support Specialist to be part of our Information Technology Team supporting NAWCAD at Patuxent River, MD. The position encompasses tasks to...
Barracuda CloudGen Firewall Admin Education Requirements: Bachelor’s Degree from an accredited University and 10+ years of experience providing help desk support OR Comparable experience and CompTIA...
Demographic Data for Lexington Park, MD
Moving to Lexington Park, MD? Find some basic demographic data about Lexington Park, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lexington Park, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lexington Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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