Help Desk Technician Jobs in Frederick, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Hagerstown, MD (23 miles from Frederick, MD)
- 10 hours ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 10 hours ago
Must have working knowledge of Microsoft Office, Windows operating systems, and graphical user interfaces and advanced applications skills (macros, database, OLE)....
User Support Specialist (Intelligence Data Discover and Tradecraft)
- Gaithersburg, MD (23 miles from Frederick, MD)
- 3 days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 3 days ago
Description Are you ready to join Leidos all-star team? Through training, teamwork, and exposure to challenging technical work, let Leidos show how to accelerate your career path. Leidos is...
Cloud Support Engineer-Database
- Waterford, VA (24 miles from Frederick, MD)
- 4 days ago
- Waterford, VA (24 miles from Frederick, MD)
- 4 days ago
. - Knowledge or experience with system administration, and troubleshooting any operating system (Linux and/or Windows) and networking (HTTP/s, TCP/IP, DNS, OSI model, routing, switching, firewalls,...
- Gaithersburg, MD (23 miles from Frederick, MD)
- 5 days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 5 days ago
The City of Gaithersburg Department of Information Technology Services seeks a part-time Helpdesk Technician to assist in administering the City's helpdesk and desktop support functions and to...
In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career...
Subcontract Closeout and Compliance Support Specialist
- Frederick, MD
- 13 days ago
- Frederick, MD
- 13 days ago
Overview Edgewater Federal Solutions is seeking a Subcontract Closeout and Compliance Support Specialist to support our team. The Close-Out Specialist is for Subcontract closeout and will be...
Minimum two (2) years field experience with desktop, mobile and related operating systems troubleshooting and repair....
Technology Assistant (Student Employee)
- Westminster, MD (19 miles from Frederick, MD)
- 21 days ago
- Westminster, MD (19 miles from Frederick, MD)
- 21 days ago
CategoryStudent EmployeeApplication DeadlineOngoing PoolDepartmentInformation TechnologyContact Student Employment - ... Salary The hourly rate of pay for this student employment position is...
Job Description Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the US Army PEO Soldier Project Manager Soldier Medical Devices (PM SMD) at Ft....
Job Description Link Solutions is seeking a Help Desk Support Analyst to join our team in support of the US Army PEO Solider Project Manager Solider Medical Devices (PM SMD) at Ft. Detrick, MD....
We are now recruiting for an IT Help Desk Technician - Entry Level. Fulltime position....
Tier II IT Help Desk Support Specialist w/Secret clearance - FULLY REMOTE
- Germantown, MD (22 miles from Frederick, MD)
- 30+ days ago
- Germantown, MD (22 miles from Frederick, MD)
- 30+ days ago
Company: Sparks Group is seeking a Tier 2 Support Technician who will work in a fast-paced 24x7x365 environment. However, different from the normal Help Desk environment, this program is made up...
- Laytonsville, MD (19 miles from Frederick, MD)
- 30+ days ago
- Laytonsville, MD (19 miles from Frederick, MD)
- 30+ days ago
Desk Technician Location: Laytonsville, MD, United States Job Category: Information Technology Description Ruppert Landscape headquartered in Laytonsville, MD is a privately held, commercial...
Help Desk Requirements and Qualifications: Help Desk Technician hands-on experience with diagnosing and resolving basic technical issues Keen attention to detail, memory of patterns, interest in problem-solving...
- Gaithersburg, MD (23 miles from Frederick, MD)
- 30+ days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 30+ days ago
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
Demographic Data for Frederick, MD
Moving to Frederick, MD? Find some basic demographic data about Frederick, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Frederick, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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