Help Desk Technician Jobs in Elkridge, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Fort Meade, MD (8 miles from Elkridge, MD)
- 7 hours ago
- Fort Meade, MD (8 miles from Elkridge, MD)
- 7 hours ago
IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...
- Columbia, MD (7 miles from Elkridge, MD)
- 8 hours ago
- Columbia, MD (7 miles from Elkridge, MD)
- 8 hours ago
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our...
IT Support Tech - On-Call/As-Needed (Contract)
- Rockville, MD (23 miles from Elkridge, MD)
- 1 day ago
- Rockville, MD (23 miles from Elkridge, MD)
- 1 day ago
IT Support Tech - On-Call/As-Needed (Contract) (DC Metro Area) compensation: $50/Hour We're looking for a dependable IT Support Technician available on an as-needed basis to assist with client...
- Baltimore, MD (9 miles from Elkridge, MD)
- 1 day ago
- Baltimore, MD (9 miles from Elkridge, MD)
- 1 day ago
The Hardware Support Technician will be working both independently and within a team to complete daily tasks in a fast paced, high volume environment. This candidate will be responsible for...
(MA) Administrative Staff Support Specialist
- Silver Spring, MD (18 miles from Elkridge, MD)
- 1 day ago
- Silver Spring, MD (18 miles from Elkridge, MD)
- 1 day ago
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We...
- Baltimore, MD (9 miles from Elkridge, MD)
- 1 day ago
- Baltimore, MD (9 miles from Elkridge, MD)
- 1 day ago
Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking....
Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams Applies standard methodology, techniques, procedures and criteria....
PC Network Support Technician 1 NEW
- Baltimore, MD (9 miles from Elkridge, MD)
- 2 days ago
- Baltimore, MD (9 miles from Elkridge, MD)
- 2 days ago
PC Network Support Technician 1 Northrop Grumman Yesterday Secret Unspecified Unspecified IT - Hardware Baltimore, MD (ON-SITE/OFFICE) RELOCATION ASSISTANCE: No relocation assistance available...
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Fort Meade, MD (8 miles from Elkridge, MD)
- 2 days ago
- Fort Meade, MD (8 miles from Elkridge, MD)
- 2 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
- Annapolis Junction, MD (5 miles from Elkridge, MD)
- 2 days ago
- Annapolis Junction, MD (5 miles from Elkridge, MD)
- 2 days ago
Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...
- Rockville, MD (23 miles from Elkridge, MD)
- 4 days ago
- Rockville, MD (23 miles from Elkridge, MD)
- 4 days ago
Provide first level Help Desk support in a timely and accurate fashion. If you have initiative, drive and strong technical skills, this job is for you!...
- Bladensburg, MD (20 miles from Elkridge, MD)
- 4 days ago
- Bladensburg, MD (20 miles from Elkridge, MD)
- 4 days ago
Description The Department of Homeland Security (DHS) has a continuing requirement for Homeland Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and...
Junior Helpdesk Specialist (Secret Clearance)
- Annapolis, MD (17 miles from Elkridge, MD)
- 4 days ago
- Annapolis, MD (17 miles from Elkridge, MD)
- 4 days ago
We are seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.? As a Helpdesk Specialist, you will be...
Desktop Engineer - Full Scope Poly
- Fort Meade, MD (8 miles from Elkridge, MD)
- 4 days ago
- Fort Meade, MD (8 miles from Elkridge, MD)
- 4 days ago
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees....
Help Desk Specialist (Entry Level)
- Columbia, MD (7 miles from Elkridge, MD)
- 5 days ago
- Columbia, MD (7 miles from Elkridge, MD)
- 5 days ago
Help Desk Specialist (Entry Level) Salaried Exempt Full-Time Professional Columbia, MD, Columbia, MD, US 2 days ago Requisition ID: 2722 Core Responsibilities: Provide technical support: Answer...
Demographic Data for Elkridge, MD
Moving to Elkridge, MD? Find some basic demographic data about Elkridge, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Elkridge, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Elkridge, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »