Help Desk Technician Jobs in Chevy Chase, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 350 Jobs

Enterprise IT Support Officer Installer

  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 17 days ago
  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 17 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team in Herndon, VA. In this role, you will support...

IT/Helpdesk Support Specialist

  • Lorton, VA (22 miles from Chevy Chase, MD)
  • 4 days ago
  • Lorton, VA (22 miles from Chevy Chase, MD)
  • 4 days ago

As an IT Help Desk Support Specialist II, the candidate will provide technical assistance and training to system users....

Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician

  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 6 days ago
  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 6 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment & Video Installation Technician to join our team in Herndon, VA. In this role, you serve on...

Enterprise IT Support Officer - Location Support Center

  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 4 days ago
  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 4 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide...

Enterprise IT Support Officer Equipment and Telephony Installer

  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 4 days ago
  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 4 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a...

Help Desk Agent

  • Falls Church, VA (9 miles from Chevy Chase, MD)
  • 3 hours ago
  • Falls Church, VA (9 miles from Chevy Chase, MD)
  • 3 hours ago

The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls...

Information Technology Support Specialist (TS/SCI w Poly)

  • Annapolis Junction, MD (18 miles from Chevy Chase, MD)
  • 4 hours ago
  • Annapolis Junction, MD (18 miles from Chevy Chase, MD)
  • 4 hours ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...

Help Desk Support / Technology Field Services Technician

  • McLean, VA (5 miles from Chevy Chase, MD)
  • 4 hours ago
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 4 hours ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...

IT Help Desk Tech Tier 2

  • Montgomery Village, MD (12 miles from Chevy Chase, MD)
  • 4 hours ago
  • Montgomery Village, MD (12 miles from Chevy Chase, MD)
  • 4 hours ago

POSITION SUMMARY Reporting to The IT Manager at CSAAC, the IT Helpdesk Tech Tier 2 is responsible for performing routine and complex technology duties for CSAAC. Incumbents must have a dotted-line...

Office 365 Support Specialist (Applications Support Specialist)

  • Washington, DC (6 miles from Chevy Chase, MD)
  • 7 hours ago
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 7 hours ago

Summary The Office 365 Support Specialist (Applications Support Specialist) position is in the Information Technology Office (ITO) and reports to the IT Support Manager. ITO provides...

Help Desk Technician - remote

  • Alexandria, VA (11 miles from Chevy Chase, MD)
  • 1 day ago
  • Alexandria, VA (11 miles from Chevy Chase, MD)
  • 1 day ago

Help Desk Technician - remote FCC 5060-585 CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team!...

Remote Work

Desktop Support Analyst

  • Washington, DC (6 miles from Chevy Chase, MD)
  • 1 day ago
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 1 day ago

Windows 10 Deskside Support oDay shift Everyone usually works one weekend day every 4 to 6 weeks (One Saturday or Sunday 8 to 5 PM) Job Duties: oIncidents - Software break/fix oIMACs -...

IT Help Desk NEW

  • Fort Meade, MD (17 miles from Chevy Chase, MD)
  • 2 days ago
  • Fort Meade, MD (17 miles from Chevy Chase, MD)
  • 2 days ago

IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...

Enterprise IT Support Officer - Location Support Center NEW

  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 2 days ago
  • Herndon, VA (16 miles from Chevy Chase, MD)
  • 2 days ago

Enterprise IT Support Officer - Location Support Center ManTech International Today Top Secret/SCI Unspecified Unspecified IT - Support Herndon, VA (ON-SITE/OFFICE) ManTech seeks a motivated,...

MyChart Service Desk Agent TEAM 2

  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 days ago
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 days ago

MyChart Service Desk Agent TEAM 2 United States Contract Yes 12763 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...

Remote Work

Demographic Data for Chevy Chase, MD

Moving to Chevy Chase, MD? Find some basic demographic data about Chevy Chase, MD below.

Local
National
31,517
930
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Chevy Chase, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Chevy Chase, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Chevy Chase, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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