Help Desk Technician Jobs in Bowie, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 301 Jobs

Help Desk Technician - remote

  • Alexandria, VA (21 miles from Bowie, MD)
  • 9 hours ago
  • Alexandria, VA (21 miles from Bowie, MD)
  • 9 hours ago

Help Desk Technician - remote FCC 5060-585 CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team!...

Remote Work

Senior Endpoint and Virtual Desktop Engineer

  • Annapolis, MD (10 miles from Bowie, MD)
  • 10 hours ago
  • Annapolis, MD (10 miles from Bowie, MD)
  • 10 hours ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Advanced Technical Support Specialist

  • Baltimore, MD (21 miles from Bowie, MD)
  • 10 hours ago
  • Baltimore, MD (21 miles from Bowie, MD)
  • 10 hours ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Desktop Support Analyst

  • Washington, DC (17 miles from Bowie, MD)
  • 10 hours ago
  • Washington, DC (17 miles from Bowie, MD)
  • 10 hours ago

Windows 10 Deskside Support o Day shift Everyone usually works one weekend day every 4 to 6 weeks (One Saturday or Sunday 8 to 5 PM) Job Duties: o Incidents - Software break/fix o IMACs -...

IT Help Desk NEW

  • Fort Meade, MD (6 miles from Bowie, MD)
  • 1 day ago
  • Fort Meade, MD (6 miles from Bowie, MD)
  • 1 day ago

IT Help Desk Take2 Consulting View Employer's ProfileFOLLOW EMPLOYER Yesterday Top Secret Mid Level Career (5+ yrs experience) No Traveling IT - Support Fort Meade, MD (ON-SITE/OFFICE)Fort...

MyChart Service Desk Agent TEAM 2

  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago
  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago

MyChart Service Desk Agent TEAM 2 United States Contract Yes 12763 Job Description CTG is seeking remote MyChart Customer Support Representatives to support patients with activating their...

Remote Work

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago
  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support Specialist 1

  • Columbia, MD (16 miles from Bowie, MD)
  • 1 day ago
  • Columbia, MD (16 miles from Bowie, MD)
  • 1 day ago

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our...

Senior Help Desk Technician

  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago
  • Washington, DC (17 miles from Bowie, MD)
  • 1 day ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations....

Help Desk Technician Mid-level - Active Top Secret Required

  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago

As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter....

Mac Desktop Engineer with Jamf and o365

  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago

Scientific Research Company Washington DC Work Onsite Needed ASAP Contract to possible perm Level 3 MAC Desktop Engineer with Jamf Pro and Microsoft 365- enterprise Setting Job Title: Level 3 Mac...

Cloud Technical Support Engineer US Public Sector - 32590

  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

Help Desk/Tester

  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago

Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.You'll work with visionaries across multiple industries to...

IT Support Tech - On-Call/As-Needed (Contract)

  • Rockville, MD (23 miles from Bowie, MD)
  • 2 days ago
  • Rockville, MD (23 miles from Bowie, MD)
  • 2 days ago

IT Support Tech - On-Call/As-Needed (Contract) (DC Metro Area) compensation: $50/Hour We're looking for a dependable IT Support Technician available on an as-needed basis to assist with client...

Conference Support Specialist

  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago
  • Washington, DC (17 miles from Bowie, MD)
  • 2 days ago

National Capitol Contracting Position Title: Conference Support Specialist Requisition ID: 1069 Location: Environmental Protection Agency, Washington, DC, US Category: Full Time Job Class:...

Demographic Data for Bowie, MD

Moving to Bowie, MD? Find some basic demographic data about Bowie, MD below.

Local
National
105,550
1,773
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Bowie, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Bowie, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Bowie, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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