Help Desk Technician Jobs in Aberdeen Proving Ground, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Chestertown, MD (17 miles from Aberdeen Proving Ground, MD)
- 1 day ago
- Chestertown, MD (17 miles from Aberdeen Proving Ground, MD)
- 1 day ago
Dixon is looking for a Help Desk Technician I to join our I.T. team in Chestertown, MD....
Service Desk/Video Teleconferencing (VTC) Support Specialist
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 2 days ago
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 2 days ago
Experience with Citrix, Dameware, Active Directory, Windows 7 & 10, Microsoft Office, iPhone, and remote desktop. Experience working with Microsoft Teams applicationconferencing features....
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 10 days ago
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 10 days ago
Desktop Support Lead Desktop Support Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel...
- Aberdeen Proving Ground, MD
- 16 days ago
- Aberdeen Proving Ground, MD
- 16 days ago
Desktop Support LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: NoneType of Travel:...
- Aberdeen Proving Ground, MD
- 18 days ago
- Aberdeen Proving Ground, MD
- 18 days ago
Linchpin Solutions, Inc. SATCOM Helpdesk Technician in Aberdeen Proving Ground , Maryland SATCOM Helpdesk Technician Aberdeen Proving Ground, MD ( Job Type Full-time Description If you are looking...
SATCOM Helpdesk Technician Lead
- Aberdeen Proving Ground, MD
- 18 days ago
- Aberdeen Proving Ground, MD
- 18 days ago
SATCOM Helpdesk Technician Lead Aberdeen Proving Ground, MD ( Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software development,...
Service Desk/Video Teleconferencing (VTC) Support Specialist
- Aberdeen Proving Ground, MD
- 18 days ago
- Aberdeen Proving Ground, MD
- 18 days ago
Experience with Citrix, Dameware, Active Directory, Windows 7 & 10, Microsoft Office, iPhone, and remote desktop. Experience working with Microsoft Teams application/conferencing features....
- Chestertown, MD (17 miles from Aberdeen Proving Ground, MD)
- 21 days ago
- Chestertown, MD (17 miles from Aberdeen Proving Ground, MD)
- 21 days ago
Dixon is looking for a Help Desk Technician I to join our I.T. team in Chestertown, MD....
CLEARED Senior IT Help Desk Technician
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
- Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
IT Help Desk Technician in Aberdeen, Maryland: Security Clearance: SECRET Required Education and Certifications: High School Diploma (Relevant Education can be substituted for experience) 8570.01 IAT-II...
- Earleville, MD (12 miles from Aberdeen Proving Ground, MD)
- 45+ days ago
- Earleville, MD (12 miles from Aberdeen Proving Ground, MD)
- 45+ days ago
Position Overview : The Recovery Support Specialist a ssist s patients with substance abuse and mental health disorders, working under direction of clinical, nursi ng and medical staff. This...
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Aberdeen Proving Ground, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Aberdeen Proving Ground, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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