Help Desk Technician Jobs in Versailles, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Endpoint and Virtual Desktop Engineer
- Frankfort, KY (18 miles from Versailles, KY)
- 1 day ago
- Frankfort, KY (18 miles from Versailles, KY)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
desk support, Packaging, Application packaging Additional Skills & Qualifications There is growth opportunity to help with other parts of the team if the candidate has applicable skills....
- Lexington, KY (12 miles from Versailles, KY)
- 12 days ago
- Lexington, KY (12 miles from Versailles, KY)
- 12 days ago
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
Contingent Workforce Support Specialist
- Frankfort, KY (18 miles from Versailles, KY)
- 21 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 21 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
- Frankfort, KY (18 miles from Versailles, KY)
- 28 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 28 days ago
EDB Senior Support Engineer II in Frankfort , Kentucky A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Lexington, KY (12 miles from Versailles, KY)
- 29 days ago
- Lexington, KY (12 miles from Versailles, KY)
- 29 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Senior Technical Support Engineer
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
Cribl, Inc Senior Technical Support Engineer in Frankfort , Kentucky Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and...
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
Cribl, Inc Technical Support Engineer in Frankfort , Kentucky Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're...
M365 Operations Support Specialist
- Lexington, KY (12 miles from Versailles, KY)
- 30+ days ago
- Lexington, KY (12 miles from Versailles, KY)
- 30+ days ago
We are seeking a highly motivated and skilled M365 Operations Support Specialist to join our team at Lexmark. The successful candidate will be responsible for providing Level 2 (L2) support for...
Network Support Technician BuzzBallz
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
Sazerac Company Overview Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the...
Computer Support Specialist I University of Kentucky
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
Department Name: 8F000:College of Business and Economics Job Summary: The Gatton College of Business and Economics is seeking a Computer Support Specialist I to provide comprehensive technical...
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
Help Desk Technician POST NUMBER: 423084 Lexington, KY, US On-Site September 9th, 2024 Software Vaco $ 42000.00 - 47000.00 yearly direct hire Job Description: As a Help Desk Technician, you will be...
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
- Lexington, KY (12 miles from Versailles, KY)
- 45+ days ago
Qualifications: Proven experience as a Help Desk Technician or similar role. Strong knowledge of computer systems, mobile devices, and other tech products....
IT Local Technical Support Specialist (Network)
- Versailles, KY
- 60+ days ago
- Versailles, KY
- 60+ days ago
systems, applications, and protocols Ability to troubleshoot and solve technical problems in a timely and effective manner Excellent communication and interpersonal skills Attention to detail and accuracy...
Demographic Data for Versailles, KY
Moving to Versailles, KY? Find some basic demographic data about Versailles, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Versailles, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Versailles, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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