Help Desk Technician Jobs in Kentucky
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Provides help desk support for end users working on site and remotely....
Help Desk Technician Vivid Impact - 3.1 Jeffersontown, KY Job Details Full-time $20 - $24 an hour 15 hours ago Qualifications Computer science Computer Science Software troubleshooting Mid-level Windows...
Epic Certified Willow Inpatient Support Specialist
- Louisville, KY
- 12 hours ago
- Louisville, KY
- 12 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Service Desk Technician (IT Help Desk)
- Elizabethtown, KY
- 12 hours ago
- Elizabethtown, KY
- 12 hours ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkOverview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for...
The Network Support Technician is responsible for IT operations in the facility (or facilities) for which they are responsible. This includes all activities related to infrastructure (design,...
Looking for a Help Desk Support Analyst. Will be providing customer service and technical support for End Users PCs and hardware....
- Louisville, KY
- 1 day ago
- Louisville, KY
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
We are looking for Desktop Support Technician for our client in Louisville, KY Job Title: Desktop Support Technician Job Location: Louisville, KY Job Type: Contract Job Description: Our technician...
TEKsystems System Support Specialist in Louisville , Kentucky Description Essential Functions: Responsible for creating a positive customer experience by professionally, accurately and efficiently...
['Valvoline Global', '4.0', 'IT User Support Analyst I', 'Apply on employer site', 'Apply now', 'Lexington, KY'][]
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
City of Henderson Senior Systems Support Analyst in Henderson , Kentucky Senior Systems Support Analyst Print ( Apply Senior Systems Support Analyst Salary $83,022.43 - $124,533.64 Annually...
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Kentucky
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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