Help Desk Technician Jobs in Louisville, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Specialist-LaGrange
- La Grange, KY (23 miles from Louisville, KY)
- 10 hours ago
- La Grange, KY (23 miles from Louisville, KY)
- 10 hours ago
Desktop Support Technician TEKsystems is seeking a Desktop Support Technician for one of our clients based out of La Grange, KY. We are seeking a skilled and customer-focused technician to provide...
The Help Desk support takes calls and email requests from Instructors to help solve their technical issues with the CMS Software Application....
Job Description: Baptist Health is looking for an Application Support Analyst - Senior to join our team. This is a remote position that requires residency in KY or IN Under general direction, the...
Department: Location: Belknap Campus Time Type: Full time Worker Type: Regular Job Req ID: R106638 Minimum Requirements: Bachelor's degree in a related field or an equivalent combination of...
- Jeffersonville, IN (4 miles from Louisville, KY)
- 8 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 8 days ago
> Position: Help Desk Technician 1 Location: Jeffersonville, IN Job Id: 633 # of Openings: 0 Job Title: Tier 1 Help Desk Technician Location: Jeffersonville, IN (Onsite) Work Schedule: 11:00 AM - 8:...
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
As a Desktop Support Technician, you are the first point of contact for end users in a physical Windows pc environment. Your day will be filled with opportunities to troubleshoot and resolve...
SUMMARY: The IT Service Desk Analyst works as part of the End User Productivity team, a dedicated group of first and second tier responders committed to delivering exemplary customer support,...
Support operating systems, kiosks, and other computer devices as necessary. Support IT customer service objectives by follow through of customer service processes, objectives, and procedures....
ABOUT THIS POSITION As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support to our clients with the highest degree of...
POSITION SUMMARY: Fives Intralogistics Corp. is seeking an experienced and self-motivated service professional to join our team to play an instrumental role in serving our customers and supporting...
- Jeffersonvlle, IN (4 miles from Louisville, KY)
- 17 days ago
- Jeffersonvlle, IN (4 miles from Louisville, KY)
- 17 days ago
system (OS) to computer products per procedure Cross trains in all areas within Operations to ensure site flexibility and contribute to the development and ongoing improvement of the Operations systems...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Help Desk Support: I Manufacturing/Labor Louisville, Kentucky Contract Mar 26, 2025 Help Desk Support: I Primary Location: Louisville, Kentucky V-Soft Consulting is currently hiring for a Help Desk...
Job Description: Baptist Health is looking for an IT Help Desk Analyst Associate to join our team. This is a remote position that requires residency in KY or IN Under general supervision of the IT...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Louisville, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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