Help Desk Technician Jobs in Henderson, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Evansville, IN (9 miles from Henderson, KY)
- 7 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 7 days ago
Our client, one of the country's largest lending-exclusive financial companies, is actively hiring a Help Desk Specialist to join their team in Evansville, IN! This role will be fully onsite and...
- Evansville, IN (9 miles from Henderson, KY)
- 26 days ago
- Evansville, IN (9 miles from Henderson, KY)
- 26 days ago
ESSENTIAL JOB FUNCTIONS MAY INCLUDE: Collaborate with the executive team to create an IT strategy that will meet or exceed business objectives Create and maintain a department budget for hardware,...
City of Henderson Senior Systems Support Analyst in Henderson , Kentucky Senior Systems Support Analyst Print ( Apply Senior Systems Support Analyst Salary $83,022.43 - $124,533.64 Annually...
- Evansville, IN (9 miles from Henderson, KY)
- 45+ days ago
- Evansville, IN (9 miles from Henderson, KY)
- 45+ days ago
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We...
Service Desk Technician Level III
- Newburgh, IN (11 miles from Henderson, KY)
- 90+ days ago
- Newburgh, IN (11 miles from Henderson, KY)
- 90+ days ago
Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members...
Demographic Data for Henderson, KY
Moving to Henderson, KY? Find some basic demographic data about Henderson, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Henderson, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Henderson, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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