Help Desk Technician Jobs in Wichita, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Support Technician Duration: 30 month contract + Ext. Onsite Wichita, KS Pay $22-$26 hourly Benefits offered Required Skills and Experience * - Must be local to Wichita, KS - 2-3+ years experience...
Insight Global Desktop Analyst - Wichita in Wichita , Kansas Job Description Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Wichita, KS. This position...
KAKE has an immediate opening for an Engineering IT computer technician. This position will be responsible for repair, maintenance and configuration of PC work stations, servers, printers and...
. As a Sales Support Specialist, you will be an integral part of our sales operations, assisting with diverse processes and projects. Your role will involve coordinating sales support activities...
Senior Technology Sales Support Specialist, CP & ESG Enablon (USA-Hybrid)
- Wichita, KS
- 30+ days ago
- Wichita, KS
- 30+ days ago
NOTE: This is a hybrid role, with the expectation of two-days a week in a Wolters Kluwer office. Basic Function As a Technology Sales Support Specialist, you will join the cloud presales team...
SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Systems Support Analyst - CIS Support REQUISITION: CUS00H1 DEPARTMENT: Customer Ops Support - Wichita Service Center, Topeka General...
Description Position Summary We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk...
Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software...
TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS
- 90+ days ago
- Wichita, KS
- 90+ days ago
system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem...
Wichita Technical Support Representative (Part-Time)
- Wichita, KS
- 90+ days ago
- Wichita, KS
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Wichita Technical Support Representative (Full-Time)
- Wichita, KS
- 90+ days ago
- Wichita, KS
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Demographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Wichita, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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