Help Desk Technician Jobs in Kansas
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote Work, database, sql, sql server, sql database Top Skills Details cad software,cad program,Help desk support,Help desk,Troubleshooting,Customer service,Service desk,Technical support,cad/cam,cam software...
Electrical Support Representative Job Description Help customers resolve issues with the hazardous monitoring system. You will track problematic sites and create reports about reported problems to...
SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Systems Support Analyst - CIS Support REQUISITION: CUS00H1 DEPARTMENT: Customer Ops Support - Wichita Service Center, Topeka General...
Good working knowledge using Windows, macOS, or Linux operating systems....
Job Summary (Overall Purpose of the Position) The purpose of the AMI Administrator & Application Support Analyst is to oversee selection, design, development, implementation, administration and...
IT Operations Analyst Job Details Black & Veatch Family of Companies
- Overland Park, KS
- 4 days ago
- Overland Park, KS
- 4 days ago
IT Operations Analyst Date: Mar 5, 2025 Location: Overland Park, KS, US Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an...
National Support Specialist - Hospital Patient Monitoring
- Lenexa, KS
- 5 days ago
- Lenexa, KS
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Lenexa , Kansas As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers,...
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
systems, and Office suite IP networking Event monitoring, logging, and data collection techniques Virtualization Technologies Windows desktop operating system Working knowledge of current infrastructure...
AIG Operations IT Support Services Consultant in ku , United States Job Purpose IT 1 AIG BAU Job Responsibilities IT AIG / ( / ) SME () BAU () / IT BAU Key Relationships (AIG) (AIG) / / Required...
Red River Systems Support Engineer II in Topeka , Kansas Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
IT Support Services Group Lead University of California, United States about 5 hours ago Location: Lawrence, KANSAS Job Type: FullTime Deadline: ; Lawrence Berkeley National Lab's (LBNL )...
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
Job Duties and Responsibilities Daily support of site-specific network and workstation operating systems, workstation connectivity, and end-user applications....
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Kansas
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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