Help Desk Technician Jobs in Topeka, KS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
JOB TITLE: Systems Support Analyst - GIS REQUISITION: FOS00EP DEPARTMENT: Support Services - F&M Service Center, Johnson County Service Center or Topeka General Office LOCATION: Kansas City, MO...
- Mayetta, KS (18 miles from Topeka, KS)
- 16 days ago
- Mayetta, KS (18 miles from Topeka, KS)
- 16 days ago
Performs essential job functions to advanced systems/software diagnostics, timely resolutions to property issues, and records all actions performed into our ticketing system. Participate in the...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
CAI Contingent Workforce Support Specialist in Topeka , Kansas Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent...
IT Support Analyst Supervisor - MUST BE LOCAL TO TOPEKA KS
- Topeka, KS
- 25 days ago
- Topeka, KS
- 25 days ago
Leadership experience in supervising staff in an IT support environment Extensive knowledge and experience using and supporting MS Windows Operating Systems, Office products, configuring and troubleshooting...
About the Position: Who can apply: Anyone Classified/Unclassified Service: Unclassified Full/Part-time: Full Time Regular/Temporary: Regular Eligible to Receive Benefits: Yes Veterans Preference...
systems, database engines and word processing systems onto client computers Define, develop and communicate written operating procedures as they relate to the use of the associated Micro Technology...
Demographic Data for Topeka, KS
Moving to Topeka, KS? Find some basic demographic data about Topeka, KS below.
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Salary for Help Desk Technician Jobs in Topeka, KS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Topeka, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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