Help Desk Technician Jobs in Lenexa, KS

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 45 Jobs

Desktop Support

  • Lenexa, KS
  • 12 hours ago
  • Lenexa, KS
  • 12 hours ago

Must demonstrate proficiency in the use of Microsoft operating systems and Microsoft Office Suite software....

Network Support Specialist

  • Kansas City, KS (14 miles from Lenexa, KS)
  • 1 day ago
  • Kansas City, KS (14 miles from Lenexa, KS)
  • 1 day ago

Kforce has a client in Kansas City, KS that is seeking a Network Support Specialist with on-site support responsibility for all IT related functions by performing activities pertaining to...

Systems Support Analyst - GIS

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 1 day ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 1 day ago

JOB TITLE: Systems Support Analyst - GIS REQUISITION: FOS00EP DEPARTMENT: Support Services - F&M Service Center, Johnson County Service Center or Topeka General Office LOCATION: Kansas City, MO...

IT Support Manager

  • Shawnee, KS (6 miles from Lenexa, KS)
  • 3 days ago
  • Shawnee, KS (6 miles from Lenexa, KS)
  • 3 days ago

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values...

Help Desk Technician - SY25/26

  • Kansas City, KS (14 miles from Lenexa, KS)
  • 5 days ago
  • Kansas City, KS (14 miles from Lenexa, KS)
  • 5 days ago

JOB GOAL: The Help Desk Technician provides the first level of support for users of district technology....

IT Support/Service Desk Intern (Hybrid In-Office Schedule)

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago

This internship requires in office presence 3 days per week in our Overland Park, KS location. KEY RESPONSIBILITIES: Preferred Experience To view full details and how to apply, please login or...

Technology Service Desk Agent

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago

systems, hardware, and peripherals Completes administrative tasks in support of Life Time's request management processes (access requests, hardware and software requests) Position Requirements Associate's...

Technical Support Intern

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 6 days ago

Company Overview Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is...

Local Desktop Technician

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 9 days ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 9 days ago

Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...

Help Desk Agent Level 1&2

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 9 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 9 days ago

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...

Technical Support Analyst (Th-Su 8pm-6:00am CST)

  • Mission, KS (7 miles from Lenexa, KS)
  • 10 days ago
  • Mission, KS (7 miles from Lenexa, KS)
  • 10 days ago

Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...

Remote Work

Lab Support Engineer

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 10 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 10 days ago

Experience with different mobile operating systems such as Android and iOS Dependable, trustworthy, good attention to detail, organized and efficient Education Requirements: Bachelor of Science in related...

Lab Support Engineer

  • Overland Park, KS (3 miles from Lenexa, KS)
  • 10 days ago
  • Overland Park, KS (3 miles from Lenexa, KS)
  • 10 days ago

Experience with different mobile operating systems such as Android and iOS Dependable, trustworthy, good attention to detail, organized and efficient Education Requirements: Bachelor of Science in related...

IT Support / Service Desk Intern

  • Overland Park, KS (8 miles from Lenexa, KS)
  • 10 days ago
  • Overland Park, KS (8 miles from Lenexa, KS)
  • 10 days ago

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and...

Technical Support Specialist

  • Kansas City, MO (13 miles from Lenexa, KS)
  • 11 days ago
  • Kansas City, MO (13 miles from Lenexa, KS)
  • 11 days ago

A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...

Demographic Data for Lenexa, KS

Moving to Lenexa, KS? Find some basic demographic data about Lenexa, KS below.


Local
National
2,937,772
74,336

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Technician Jobs in Lenexa, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Lenexa, KS offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Lenexa, KS
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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