Help Desk Technician Jobs in Indianapolis, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Technician (Temporary) Netfor, Inc. - 3.5 Indianapolis, IN Job Details Temporary | Temp-to-hire Estimated: $36.9K - $42.5K a year 23 hours ago Qualifications Software troubleshooting Windows...
Epic Certified Willow Inpatient Support Specialist
- Indianapolis, IN
- 17 hours ago
- Indianapolis, IN
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Senior IT Support Engineer - SSO IAM Engineer
- Indianapolis, IN
- 17 hours ago
- Indianapolis, IN
- 17 hours ago
Location - Hybrid As a member of the OneID Support Team, you will provide Level 2 support for products utilizing our identity management services and federated solutions. Your responsibilities...
Requires 3-5 years’ experience with Help Desk Support. Ability to maintain an average share of call volume and ticket resolution. Education/training in computer troubleshooting preferred....
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Plainfield, IN (17 miles from Indianapolis, IN)
- 2 days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 2 days ago
Essential Duties and Responsibilities: Work with Development Operations team to support programs. Work with Production to troubleshoot issues. Research error logs, data records and stored...
Infrastructure Services - IT Support Manager
- Indianapolis, IN
- 3 days ago
- Indianapolis, IN
- 3 days ago
Position Title: IT Support Manager Location: Indianapolis, IN, Warwick, RI or Arcola, IL (Hybrid role but must live in 1 of those 3 areas) Starting Pay: $108-157K base per year DOE THE MOST...
Desktop Support Engineer - Indianapolis, IN / Wilmington, NC
- Indianapolis, IN
- 5 days ago
- Indianapolis, IN
- 5 days ago
Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required. Application support: Include all applications in the computer....
Clinical Engineering Field Support Specialist
- Indianapolis, IN
- 5 days ago
- Indianapolis, IN
- 5 days ago
If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care...
Red River Systems Support Engineer II in Indianapolis , Indiana Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
systems (Windows, iOS, and Android) Experience troubleshooting MS Office, Outlook, O365 Must have top notch customer service skills Desired Skills: SCCM experience Knowledge of Intune and/or Autosys...
- Carmel, IN (14 miles from Indianapolis, IN)
- 7 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 7 days ago
Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+...
Must Have Technical/Functional Skills As a Warehouse management systems support engineer • Responsible for warehouse management systems Level 1 support. • The solution uses SAP Extended Warehouse...
U.S. English Post IT Help Desk Intern - Summer 2025 Job Category: Internship Requisition Number: ITHEL002248 Posting Details Posted: February 21, 2025 Full-Time Locations Showing 1 location...
Position Title: Facilities Office Support Specialist Safety Sensitive: No Supervisor’s Title: Director of Facilities FLSA Status: Non-Exempt Department: Preventative Maintenance & Repairs...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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