Help Desk Technician Jobs in Indiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desk Support, Software Support...
Tier 2 IT Desktop Support Location : Onsite, Downtown IN | Monday-Friday, 8 AM - 5 PM Contract : 6-Month Contract-to-Hire Role Overview: We are seeking a Tier 2 IT Support Technician for our...
GENERAL PURPOSE AND SCOPE OF THE POSITION Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position...
Ivy Tech Bloomington campus is searching for a full-time faculty member to teach courses for the IT Support and Network Infrastructure programs in the School of IT. If you have a passion for...
Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Strykers Vocera solutions are properly and effectively deployed....
Job Description - Technical Support Engineer (Service Desk Engineer) - After Hours
- Carmel, IN
- 2 days ago
- Carmel, IN
- 2 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for...
HHuntington County Community Schools - Job Description: TITLE: Technology Support Specialist QUALIFICATIONS: Minimum associate degree in technology and/or equivalent experience REPORTS TO:...
Remote, India At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of...
Remote WorkSkills PXE, shuttle, imaging, dell, Windows, Help desk, Support, Customer service, Ticketing system, Windows server, System administrator, Windows 7, troubleshooting, migration, hardware support, Hardware...
Troubleshoot operating system issue. Connection issues with LAN/WAN....
Student Employment - IT Support & Mailroom Assistant - Summer 2025
- Saint Mary of the Woods, IN
- 5 days ago
- Saint Mary of the Woods, IN
- 5 days ago
Job Type Temporary Description Collect mail from USPS from St. Marys Village Post Office Sort and deliver mail and packages to campus mail stops Collect mail from campus mail stops Meter mail and...
Our client, one of the country's largest lending-exclusive financial companies, is actively hiring a Help Desk Specialist to join their team in Evansville, IN! This role will be fully onsite and...
IT Helpdesk Specialist - Marian University's Ancilla College
- Plymouth, IN
- 6 days ago
- Plymouth, IN
- 6 days ago
Strong knowledge of Microsoft based operating systems with emphasis on Windows 10/11 and all Office versions. Experience with Active Directory....
About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for...
Demographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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