Help Desk Technician Jobs in Hobart, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Tier 1 Systems Support Specialist
- Portage, IN (5 miles from Hobart, IN)
- 14 hours ago
- Portage, IN (5 miles from Hobart, IN)
- 14 hours ago
Help Desk Support: While performing the duties of this job, the employee is regularly required to sit at a desk and use fingers to operate a computer keyboard or calculator, reach with hands and arms...
system knowledge Strong ability with Microsoft Office Mac knowledge is a plus Windows administration skills Hours: The Information Technology (IT) Support Technician is a full time position and works...
- Homewood, IL (23 miles from Hobart, IN)
- 20 days ago
- Homewood, IL (23 miles from Hobart, IN)
- 20 days ago
The Help Desk I has knowledge of commonly used concepts, practices, and procedures within areas of responsibility. Relies on instructions and pre-established guidelines to perform the functions of...
- Gary, IN (7 miles from Hobart, IN)
- 30+ days ago
- Gary, IN (7 miles from Hobart, IN)
- 30+ days ago
Problem Solving, LAN and WAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System...
- Gary, IN (7 miles from Hobart, IN)
- 60+ days ago
- Gary, IN (7 miles from Hobart, IN)
- 60+ days ago
desk support at Hard Rock Northern Indiana....
- Markham, IL (22 miles from Hobart, IN)
- 90+ days ago
- Markham, IL (22 miles from Hobart, IN)
- 90+ days ago
Duties SPECIFIC RESPONSIBILITIES Repairs and upgrades PC Workstations Provides Microsoft Office support to staff Take ownership and responsibility of all onsite technology Improve on existing IT...
Demographic Data for Hobart, IN
Moving to Hobart, IN? Find some basic demographic data about Hobart, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hobart, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hobart, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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