Help Desk Technician Jobs in Goshen, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Middlebury, IN (11 miles from Goshen, IN)
- 2 days ago
- Middlebury, IN (11 miles from Goshen, IN)
- 2 days ago
degree in technology related field which can be substituted by MCSA or other specialized training (A+, CompTIA) Windows 10+ and Office 2016 – 2019 Necessary Skills & Abilities: Strong knowledge of operating...
IT Support Assistant University of Notre Dame
- Notre Dame, IN (22 miles from Goshen, IN)
- 7 days ago
- Notre Dame, IN (22 miles from Goshen, IN)
- 7 days ago
IT Support Assistant University of Notre Dame The University of Notre Dame ( ND.jobs ) is accepting applications for a IT Support Assistant. Applications will be accepted until 03/30/2025. Join...
- Notre Dame, IN (22 miles from Goshen, IN)
- 8 days ago
- Notre Dame, IN (22 miles from Goshen, IN)
- 8 days ago
IT Support Assistant Job Description: Join the University of Notre Dame Help Desk Dispatch team in providing an unmatched customer experience to the areas we support for a variety of technical...
- Warsaw, IN (24 miles from Goshen, IN)
- 16 days ago
- Warsaw, IN (24 miles from Goshen, IN)
- 16 days ago
Knowledge of Microsoft Windows Operating Systems including Windows 10 and Windows Server 2012 and greater. Understanding of bank procedures and policies....
- South Bend, IN (21 miles from Goshen, IN)
- 30+ days ago
- South Bend, IN (21 miles from Goshen, IN)
- 30+ days ago
GENERAL PURPOSE AND SCOPE OF THE POSITION Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position...
IT SUPPORT TECHNICIAN Location: Goshen, IN$50,000 - $60,000 JOB DESCRIPTION: IT Support Technician Onsite in Goshen, IN Salary: $55,000 - $60,000 Motivated IT support technician focused on...
Demographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Goshen, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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