Help Desk Technician Jobs in Evansville, IN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Owensboro, KY (21 miles from Evansville, IN)
- 30+ days ago
- Owensboro, KY (21 miles from Evansville, IN)
- 30+ days ago
Provides help desk support for end users working on site and remotely....
Senior Systems Support Analyst
- Henderson, KY (9 miles from Evansville, IN)
- 4 days ago
- Henderson, KY (9 miles from Evansville, IN)
- 4 days ago
City of Henderson Senior Systems Support Analyst in Henderson , Kentucky Senior Systems Support Analyst Print ( Apply Senior Systems Support Analyst Salary $83,022.43 - $124,533.64 Annually...
Technical Support (AWS & Monitoring Tools- Must) _Evansville IN (Hybrid onsite)
- Evansville, IN
- 5 days ago
- Evansville, IN
- 5 days ago
Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation,...
OneMain is currently hiring for Tech Support Specialists to join our OneSupport team. OneSupport is an internal help desk that provides technical and account support to OneMain team members. We...
- Mount Vernon, IN (18 miles from Evansville, IN)
- 14 days ago
- Mount Vernon, IN (18 miles from Evansville, IN)
- 14 days ago
Technical proficiency in areas relating to computer hardware, computer operating systems, and desktop applications. Commitment to ongoing training and new system implementation....
systems and Macs Microsoft Office 365 Administration Powershell and scripting required Active Directory RFID and camera systems Azure Administration MDM & SCCM Microsoft Intune knowledge Excellent...
Computer Skills Desktop Operating System Experience Backup Software Desktop and Laptop Hardware troubleshooting and repair Handheld and PDA configuration and troubleshooting Other skills, ability or...
What We Need Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support...
Service Desk Technician Level III
- Newburgh, IN (8 miles from Evansville, IN)
- 60+ days ago
- Newburgh, IN (8 miles from Evansville, IN)
- 60+ days ago
Start your career with Heritage Federal Credit Union! Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members...
Demographic Data for Evansville, IN
Moving to Evansville, IN? Find some basic demographic data about Evansville, IN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Evansville, IN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Evansville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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