Help Desk Technician Jobs in Moline, IL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Autodesk Help Desk Support Technician
- Bettendorf, IA (5 miles from Moline, IL)
- 1 hour ago
- Bettendorf, IA (5 miles from Moline, IL)
- 1 hour ago
Overview MSA is seeking a highly skilled Autodesk Help Desk Support Technician to join our team in our Bettendorf, IA office....
IT Support Associate (Hardware/Software Support Associate I)
- Moline, IL
- 1 day ago
- Moline, IL
- 1 day ago
About Western Illinois University: Recognized as a "Best Midwestern College" by the Princeton Review. Western Illinois University, accredited by the Higher Learning Commission, serves nearly 6,300...
We are looking for a Technical Support candidate within ~80 miles of Moline, IL. This role will require the occasional visit to our client's facility in Moline, IL. -This is a tier 3 role that...
- Rock Island, IL (4 miles from Moline, IL)
- 10 days ago
- Rock Island, IL (4 miles from Moline, IL)
- 10 days ago
The Alaka`ina Foundation Family of Companies (FOCs) is looking for a PC Desktop Technician II to support our government customer located in Rock Island Arsenal, Illinois. The PC Desktop Technician...
PC Desktop Technician II - 5658-4953
- Rock Island, IL (4 miles from Moline, IL)
- 15 days ago
- Rock Island, IL (4 miles from Moline, IL)
- 15 days ago
Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems...
Epic Orders/ClinDoc/ASAP Support Specialist
- Davenport, IA (5 miles from Moline, IL)
- 20 days ago
- Davenport, IA (5 miles from Moline, IL)
- 20 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Basic knowledge of Microsoft Windows Operating Systems, Microsoft Office products, and other end-user applications. Ability to work well with other people in a team-oriented environment....
PC Desktop Technician II - 5438-4953
- Rock Island, IL (4 miles from Moline, IL)
- 30+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 30+ days ago
Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems...
Help Desk Systems Administrator
- Rock Island, IL (4 miles from Moline, IL)
- 45+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 45+ days ago
SAIC Help Desk Systems Administrator in ROCK ISLAND , Illinois Description SAIC is currently seeking a Help Desk Systems Administrator in Rock Island, IL responsible for the daily operation of...
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
- Rock Island, IL (4 miles from Moline, IL)
- 90+ days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Demographic Data for Moline, IL
Moving to Moline, IL? Find some basic demographic data about Moline, IL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Moline, IL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Moline, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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