Help Desk Technician Jobs in Nampa, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Boise, ID (20 miles from Nampa, ID)
- 9 hours ago
- Boise, ID (20 miles from Nampa, ID)
- 9 hours ago
+ General Operating System Knowledge?? + General Networking knowledge?? + General Software Knowledge (Installation, Configuration, Migration, Removal)??...
Senior Endpoint and Virtual Desktop Engineer
- Boise, ID (20 miles from Nampa, ID)
- 1 day ago
- Boise, ID (20 miles from Nampa, ID)
- 1 day ago
Senior Endpoint and Virtual Desktop Engineer at CompuCom in Boise, Idaho, United States Job Description The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the...
- Meridian, ID (10 miles from Nampa, ID)
- 1 day ago
- Meridian, ID (10 miles from Nampa, ID)
- 1 day ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Advanced Technical Support Specialist
- Boise, ID (20 miles from Nampa, ID)
- 1 day ago
- Boise, ID (20 miles from Nampa, ID)
- 1 day ago
at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
- Boise, ID (20 miles from Nampa, ID)
- 3 days ago
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
National Support Engineer - NATIO003011-00001
- Boise, ID (20 miles from Nampa, ID)
- 4 days ago
- Boise, ID (20 miles from Nampa, ID)
- 4 days ago
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
- Boise, ID (20 miles from Nampa, ID)
- 7 days ago
- Boise, ID (20 miles from Nampa, ID)
- 7 days ago
at Koniag Government Services in Boise, Idaho, United States Job Description Help Desk Technician Boise, ID, USA Req #138 Wednesday, April 9, 2025 Tuknik Government Services ( TGS ), a Koniag Government...
Channel Sales Support Engineer - IP Video (Northwe
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
- Boise, ID (20 miles from Nampa, ID)
- 10 days ago
Channel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop...
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
- Boise, ID (20 miles from Nampa, ID)
- 12 days ago
systems....
Paraprofessional-SPED - Assistive Technology Assistant
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
- Boise, ID (20 miles from Nampa, ID)
- 13 days ago
Position Type: Classified Support Staff/ Paraprofessional - SPED Assistive Technology Assistant Date Posted: 4/7/2025 Location: District Services Center Closing Date: 05/07/2025    Hours:...
Senior Software Support Engineer
- Boise, ID (20 miles from Nampa, ID)
- 15 days ago
- Boise, ID (20 miles from Nampa, ID)
- 15 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkBiologist - Remote Desktop Analyst Coordinator (Field Based)
- Boise, ID (20 miles from Nampa, ID)
- 17 days ago
- Boise, ID (20 miles from Nampa, ID)
- 17 days ago
ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...
Demographic Data for Nampa, ID
Moving to Nampa, ID? Find some basic demographic data about Nampa, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Nampa, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Nampa, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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