Help Desk Technician Jobs in Idaho
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
KUNA JT. SCHOOL DISTRICT NO. 3 POSITION VACANCY ANNOUNCEMENT Job Status: All Applicants Job Title: Technology Summer Assistant - (we need 2 hires) Location: Technology Center Calendar: June-August...
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America’s...
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
Job Details Job Location : Hospital Main Campus - Idaho Falls, ID Position Type : Full Time Education Level : High School Salary Range : Undisclosed Travel Percentage : None Job Shift : Any Job...
Desk Support Specialist to work in Pocatello, ID to support our country's premiere law enforcement agency....
at Koniag Government Services in Boise, Idaho, United States Job Description Help Desk Technician Boise, ID, USA Req #138 Wednesday, April 9, 2025 Tuknik Government Services ( TGS ), a Koniag Government...
Adjunct Instructor--IT: Intro to Information Technology and PC Hardware Technician
- Rexburg, ID
- 6 days ago
- Rexburg, ID
- 6 days ago
(Open Ended Question) * Describe practical work experience you have had that would help you succeed in teaching this foundational desktop operating systems course....
Remote Work. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote WorkChannel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...
Apply now IT - Service Desk Specialist Posting Start Date: 4/7/25 Division: Corporate Posting Area: IT + Information Systems Job Location: Fruitland, ID Job Title: IT Service Desk Specialist...
Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop...
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
Experience with Microsoft Windows operating systems and products. High School Diploma or equivalent and 1 year of customer service experience is required....
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »