Help Desk Technician Jobs in Caldwell, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Boise, ID (22 miles from Caldwell, ID)
- 5 hours ago
- Boise, ID (22 miles from Caldwell, ID)
- 5 hours ago
+ General Operating System Knowledge?? + General Networking knowledge?? + General Software Knowledge (Installation, Configuration, Migration, Removal)??...
Senior Endpoint and Virtual Desktop Engineer
- Boise, ID (22 miles from Caldwell, ID)
- 21 hours ago
- Boise, ID (22 miles from Caldwell, ID)
- 21 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Meridian, ID (13 miles from Caldwell, ID)
- 1 day ago
- Meridian, ID (13 miles from Caldwell, ID)
- 1 day ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Advanced Technical Support Specialist
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
- Kuna, ID (24 miles from Caldwell, ID)
- 3 days ago
- Kuna, ID (24 miles from Caldwell, ID)
- 3 days ago
KUNA JT. SCHOOL DISTRICT NO. 3 POSITION VACANCY ANNOUNCEMENT Job Status: All Applicants Job Title: Technology Summer Assistant - (we need 2 hires) Location: Technology Center Calendar: June-August...
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...
National Support Engineer - NATIO003011-00001
- Boise, ID (22 miles from Caldwell, ID)
- 4 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 4 days ago
at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...
- Boise, ID (22 miles from Caldwell, ID)
- 7 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 7 days ago
at Koniag Government Services in Boise, Idaho, United States Job Description Help Desk Technician Boise, ID, USA Req #138 Wednesday, April 9, 2025 Tuknik Government Services ( TGS ), a Koniag Government...
Channel Sales Support Engineer - IP Video (Northwe
- Boise, ID (22 miles from Caldwell, ID)
- 9 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 9 days ago
Channel Sales Support Engineer - IP Video (Northwe at Motorola Solutions Inc. in Boise, Idaho, United States Job Description Company Overview At Motorola Solutions, we believe that everything...
- Fruitland, ID (24 miles from Caldwell, ID)
- 12 days ago
- Fruitland, ID (24 miles from Caldwell, ID)
- 12 days ago
Apply now IT - Service Desk Specialist Posting Start Date: 4/7/25 Division: Corporate Posting Area: IT + Information Systems Job Location: Fruitland, ID Job Title: IT Service Desk Specialist...
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
Title: Help Desk Analyst Location: Boise, ID (On-Site) Durartion:3-month duration Skills: Professional experience in a technical end-user support role providing face-to-face, in-person, desktop...
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products -...
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 12 days ago
systems....
Paraprofessional-SPED - Assistive Technology Assistant
- Boise, ID (22 miles from Caldwell, ID)
- 13 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 13 days ago
Position Type: Classified Support Staff/ Paraprofessional - SPED Assistive Technology Assistant Date Posted: 4/7/2025 Location: District Services Center Closing Date: 05/07/2025 Hours:...
Demographic Data for Caldwell, ID
Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Caldwell, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Caldwell, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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