Help Desk Technician Jobs in Boise, ID
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Engineer Description - Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of...
Minimum of 1-2 years experience in IT help desk support or related technical customer service role....
at KLA Corporation in Boise, Idaho, United States Job Description Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every...
. + High level knowledge of supporting/managing desktop operating systems + Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
at Manpower Group in Boise, Idaho, United States Job Description Our client, a leading organization in the education sector, is seeking an End User Technical Support to join their team. As an End...
systems....
About this opportunity This role is a hybrid position with the expectation to work onsite three (3) days a week in Boise, Idaho and relocation is not offered for this position Cradlepoint Inc....
IT Support Technician Job Poster : Jobs Skills:Support | Location: Boise, Idaho, United States Of America Views:0 IT Support Technician with solid experience in Microsoft Windows environments,...
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkAdvanced Technical Support Engineer INTL Costa Rica 0e54e03a
- Garden City, ID (3 miles from Boise, ID)
- 8 days ago
- Garden City, ID (3 miles from Boise, ID)
- 8 days ago
Insight Global Advanced Technical Support Engineer INTL Costa Rica 0e54e03a in Garden City , Idaho Job Description We are looking for a cloud network administrator/advanced technical support...
systems....
systems....
at Beacon Hill Solutions Group, LLC in Boise, Idaho, United States Job Description Provide expert technical support and assistance to customers and consultants. Troubleshoot and resolve complex...
- Garden City, ID (3 miles from Boise, ID)
- 10 days ago
- Garden City, ID (3 miles from Boise, ID)
- 10 days ago
at Insight Global in Garden City, Idaho, United States Job Description Job Description A client in the Boise area is looking for a help desk specialist to join their team. The Specialist is...
at Eliassen Group in Boise, Idaho, United States Job Description Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference...
Remote WorkDemographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boise, ID
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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