Help Desk Technician Jobs in Aiea, HI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Experience with Windows operating systems and basic troubleshooting. Strong problem-solving and communication skills. Willingness to learn and adapt to new technologies....
SITEC - Help Desk Specialist (JNY) Camp H.M. Smith, HI
- Camp H M Smith, HI
- 2 days ago
- Camp H M Smith, HI
- 2 days ago
Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations...
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 2 days ago
First Hawaiian Bank is currently seeking a flexible and detail-oriented Help Desk Technician I to join our Help Desk team....
- Kapolei, HI (11 miles from Aiea, HI)
- 3 days ago
- Kapolei, HI (11 miles from Aiea, HI)
- 3 days ago
SMX is seeking a knowledgeable and motivated IT Support Generalist to join our Enterprise IT team onsite at our Kapolei, Hawaii location. This position plays a crucial role in supporting local...
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
Help Desk Support Specialist/IT Certified Professional (Peal Har NEW
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 6 days ago
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 6 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
- Honolulu, HI (6 miles from Aiea, HI)
- 6 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 6 days ago
Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems....
Help Desk Support Specialist (Computer Operator IV)
- Honolulu, HI (6 miles from Aiea, HI)
- 8 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 8 days ago
Certifications: CCNA, a current Windows Operating System certification, or equivalent industry-recognized credentials is desired....
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 9 days ago
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 9 days ago
Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT....
Service Desk Technician Level 1
- Fort Shafter, HI (4 miles from Aiea, HI)
- 9 days ago
- Fort Shafter, HI (4 miles from Aiea, HI)
- 9 days ago
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Administrative Support Specialist
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 13 days ago
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 13 days ago
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We...
Help Desk Support Specialist/IT Certified Professional (Peal Harbor, HI)
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 14 days ago
- Pearl Harbor, HI (4 miles from Aiea, HI)
- 14 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
Desktop Support Representative
- Honolulu, HI (6 miles from Aiea, HI)
- 16 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 16 days ago
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Contingent Workforce Support Specialist
- Honolulu, HI (6 miles from Aiea, HI)
- 19 days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 19 days ago
CAI Contingent Workforce Support Specialist in Honolulu , Hawaii Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent...
Help Desk Technician TS/SCI Required
- Honolulu, HI (6 miles from Aiea, HI)
- 45+ days ago
- Honolulu, HI (6 miles from Aiea, HI)
- 45+ days ago
ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as part of a key Command and Control, Communications and Cyber (C4) technical focal point....
Demographic Data for Aiea, HI
Moving to Aiea, HI? Find some basic demographic data about Aiea, HI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Aiea, HI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Aiea, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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