Help Desk Technician Jobs in Hawaii
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Experience with Windows operating systems and basic troubleshooting. Strong problem-solving and communication skills. Willingness to learn and adapt to new technologies....
SITEC - Help Desk Specialist (JNY) Camp H.M. Smith, HI
- Camp H M Smith, HI
- 2 days ago
- Camp H M Smith, HI
- 2 days ago
Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations...
First Hawaiian Bank is currently seeking a flexible and detail-oriented Help Desk Technician I to join our Help Desk team....
SMX is seeking a knowledgeable and motivated IT Support Generalist to join our Enterprise IT team onsite at our Kapolei, Hawaii location. This position plays a crucial role in supporting local...
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
Required Skills: Knowledge of and ability to use and maintain the Microsoft Windows operating system. Understanding of basic computer hardware....
Help Desk Support Specialist/IT Certified Professional (Peal Har NEW
- Pearl Harbor, HI
- 6 days ago
- Pearl Harbor, HI
- 6 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems....
Certifications: CCNA, a current Windows Operating System certification, or equivalent industry-recognized credentials is desired....
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Pearl Harbor, HI
- 9 days ago
- Pearl Harbor, HI
- 9 days ago
Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT....
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Title: Admin & Fiscal Support Specialist Position Number: 0097266T Hiring Unit: Institute for Astronomy Location: Hilo, Hawaii Date Posted: April 9, 2025 Closing Date: April 24, 2025 Band: A...
Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We...
Help Desk Support Specialist/IT Certified Professional (Peal Harbor, HI)
- Pearl Harbor, HI
- 14 days ago
- Pearl Harbor, HI
- 14 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
The future you want is within reach. At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Hawaii
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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