Help Desk Technician Jobs in Savannah, GA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Optim Health System is seeking a full time IT Helpdesk Technician for our Savannah, GA location. Primary Duties: Triage all helpdesk tickets and phone help requests. Handle user account...
Application Support Analyst - Innovation & Technology Services
- Savannah, GA
- 8 days ago
- Savannah, GA
- 8 days ago
The City of Savannah Innovation and Technology department is seeking a highly qualified, customer focused Help Desk Technician I to join our team....
Application Support Analyst - Innovation & Technology Services
- Savannah, GA (7 miles from Savannah, GA)
- 9 days ago
- Savannah, GA (7 miles from Savannah, GA)
- 9 days ago
The City of Savannah Innovation and Technology department is seeking a highly qualified, customer focused Help Desk Technician I to join our team....
Tactical Support Engineer - Mid Goldbelt Inc Today Secret Unspecified Unspecified Savannah, GA (ON-SITE/OFFICE) Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT...
About Us Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the...
Savannah Technical Support Representative (Part-Time)
- Savannah, GA
- 45+ days ago
- Savannah, GA
- 45+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Savannah Technical Support Representative (Full-Time)
- Savannah, GA
- 45+ days ago
- Savannah, GA
- 45+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)
- Savannah, GA
- 45+ days ago
- Savannah, GA
- 45+ days ago
system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Overview Dedicated to serving those who defend the US and warfighters, Nisga'a MOSTT offers Military Operations support and Specialized Tactical Training (MOSTT). Nisga'a MOSTT's services include...
Demographic Data for Savannah, GA
Moving to Savannah, GA? Find some basic demographic data about Savannah, GA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Savannah, GA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Savannah, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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