Help Desk Technician Jobs in Tampa, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
We are a steadily growing company looking for long term employees. IT Support Position IT Support Specialist position for Computer Doctors Retail store which provides in store, remote & some...
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Macdill AFB, FL (7 miles from Tampa, FL)
- 3 days ago
- Macdill AFB, FL (7 miles from Tampa, FL)
- 3 days ago
We are seeking a Help Desk Technician that can work independently - please read below!...
Software Guidance & Assistance, Inc., (SGA), is searching for a Tools Support Engineer for a right to hire assignment with one of our premier financial services clients in Coppell, TX or Tampa,...
- Temple Terrace, FL (7 miles from Tampa, FL)
- 5 days ago
- Temple Terrace, FL (7 miles from Tampa, FL)
- 5 days ago
Location: Temple Terrace, FL (Onsite) Hire Type: Full Time/ Contract Job Description: The FSO Level 2+ with Smart Hands role encompasses technical responsibilities, including overseeing daily...
Kforce has a client that is seeking a Desktop Support in Tampa, FL. Responsibilities: * Desktop Support will refurbish physical assets such as laptops and desktops * Monito virtual servers *...
Kforce has a client in Tampa, FL that is seeking an IT Service Desk Specialist.Responsibilities: Serve as the first point of contact for IT support within the organization, providing timely and...
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
Hiring an IT Support Analyst for a client in the financial services industry Location: Remote in US Schedule: 4 days/week, 10 hour shifts Hours: 7am-6pm EST Pay: $22/hr W2 Duration: 1 year...
Demonstrates creative problem-solving and critical thinking while utilizing advanced knowledge of PC, mobile device, hardware, software configurations, operating systems and Incident Management to resolve...
Ability to work effectively across functional and geographic boundaries in the interest of the customer and business (required) Excellent organizational and interpersonal skills (required)...
. - Windows 7 Operating System Microsoft Office 2010 and 2013 Computer maintenance and virus removal. Computer backup and restoration....
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Tampa, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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