Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Category : Client Operations About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best...
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
You need to know hardware, software and operating systems. Please have some availability on weekdays (I will work around another job)....
SYSTEMS PROJECT ANALYST (Desktop Engineer) - 79010063
- Orlando, FL
- 3 hours ago
- Orlando, FL
- 3 hours ago
Ability to install operating system images, applications, and updates through a deployment tool such as Intune, SCCM, PDQ or MDT....
. * Provide local area network server and operating system support. * Receive, log, and investigate Customer Service Call (CSC) calls....
https://talent.goldbelt.com/jobs/Tactical Support Engineer Mid
- Hurlburt Field, FL
- 8 hours ago
- Hurlburt Field, FL
- 8 hours ago
Salary Not Available Support Engineer - Mid Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14203 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
https://talent.goldbelt.com/jobs/Senior Tactical Support Engineer
- Hurlburt Field, FL
- 8 hours ago
- Hurlburt Field, FL
- 8 hours ago
Salary Not Available Tactical Support Engineer Nisga'a MOSTT, LLC Location: Hurlburt Field, FL - 32544 Positions available: 1 Job #: 14480 Source: Goldbelt, Inc. Posted: 3/6/2025 Web Site:...
We're currently seeking an energetic and highly motivated General IT Help Desk Technician to become a vital part of our team....
Desktop Support Specialist - Onsite Project @ Yulee, FL 32097
- Yulee, FL
- 8 hours ago
- Yulee, FL
- 8 hours ago
System (OS) support, hardware/software system installation, configuration, and maintenance....
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be...
Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience High school or equivalent Experience troubleshooting integrated and interdependent computer...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Technical proficiency with Windows and Mac Operating Systems. General configuration knowledge of iOS and Android-based mobile devices. Excellent customer service skills....
Support Engineer Location: Miami FL Duration: Contract Job Description PCs- primarily windows based with some VDI support, Office applications, limited support/troubleshooting on different...
ITS Sr. Technology Support Specialist
- Fort Lauderdale, FL
- 23 hours ago
- Fort Lauderdale, FL
- 23 hours ago
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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