Help Desk Technician Jobs in Florida
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
ManTech seeks a motivated, career and customer-oriented Computer User Support Specialist to join our Air Force / Space team at Eglin AFB. The Computer User Support Specialists primary function is...
Salary Not Available Position range in Florida $64k - $129k Per Year IT Desktop Support Analyst Global Connections To Employment, Inc. Occupation: Computer and Mathematical Occupations Location:...
L2 SRE Support Engineer [Lake Mary, FL, 32746] | 2025-04-16 10:39:16 Job Description Key Responsibilities: Monitor and maintain system performance, reliability, and availability. Respond to and...
Systems is required; * Significant experience supporting a broad range of assignments requiring originality and innovation in determining how to accomplish tasks is required; * Experience with Scripting...
Access Support Engineer (P744) About Us: As a Mid-level Access Support Engineer at Kenility, you'll join a tight-knit family of creative developers, engineers, and designers, who strive to develop...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Proficient with various versions of Microsoft operating systems. Proficient with various versions of Microsoft Office Suites. Knowledge of industry quality standards....
Desktop Support Technical Support Alachua, Florida Added - April-15-2025 Contract/Temp Our client, a global manufacturing company, seeks an Information Technology Desktop Support Specialist to...
Senior Endpoint and Virtual Desktop Engineer
- Tallahassee, FL
- 18 hours ago
- Tallahassee, FL
- 18 hours ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
STEP/STIBO Application Development / Support Engineer
- Boca Raton, FL
- 21 hours ago
- Boca Raton, FL
- 21 hours ago
PROLIM Global Corporation (www.prolim.com) is currently seeking STEP/STIBO Application Development / Support Engineer for location Boca Raton, FL (Can be Remote) for one of our top....
This entry-level position offers a unique opportunity for a current student to gain valuable work experience while contributing to the success of Lake Sumter State College. The Student Assistant...
Experience with Windows operating systems and M365 Office productivity suite. Experience with Active Directory basic administration....
Intermex is seeking a Service Desk Engineer in Miami, FL. With our continued growth, you will join a growing team. As an IT professional, you will service our day-to-day corporate operations....
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
Handles problems that the first-tier help desk support is unable to resolve....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Florida
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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