Help Desk Technician Jobs in Tallahassee, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Certified Willow Inpatient Support Specialist
- Tallahassee, FL
- 17 hours ago
- Tallahassee, FL
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Tallahassee, FL
- 1 day ago
- Tallahassee, FL
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
WHO WE ARE & WHAT WE DO Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia....
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkRed River Systems Support Engineer II in Tallahassee , Florida Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
We are seeking a proactive, tech-savvy Help Desk Technician with exceptional customer service skills to join our team....
Wilson Language Training Customer Support Specialist in Tallahassee , Florida Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed...
Lumen Lead Software Support Engineer in Tallahassee , Florida About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely,...
Eliassen Group Operations Support Engineer in Tallahassee , Florida Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkWHO WE ARE & WHAT WE DO Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South...
Job Profile Technical Support Analyst Tallahassee, FL Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team. Who is Congruex...
systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Our benefits include: Health Insurance...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic ClinDoc Application Support Senior Analyst /...
- Tallahassee, FL
- 45+ days ago
- Tallahassee, FL
- 45+ days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Clinical Application Support / Project Delivery Senior Analyst,...
Demographic Data for Tallahassee, FL
Moving to Tallahassee, FL? Find some basic demographic data about Tallahassee, FL below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Tallahassee, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Tallahassee, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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