Help Desk Technician Jobs in Miami, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative - Onsite
- Davie, FL (21 miles from Miami, FL)
- 8 days ago
- Davie, FL (21 miles from Miami, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
We're currently seeking an energetic and highly motivated General IT Help Desk Technician to become a vital part of our team....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Support Engineer Location: Miami FL Duration: Contract Job Description PCs- primarily windows based with some VDI support, Office applications, limited support/troubleshooting on different...
ITS Sr. Technology Support Specialist
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Deployment Lead / IT Support Analyst IV (US)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $58,760 - $88,400 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
System, Web Browsers and Internet Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary...
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Division, located...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our...
- South Miami, FL (7 miles from Miami, FL)
- 2 days ago
- South Miami, FL (7 miles from Miami, FL)
- 2 days ago
Key Responsibilities Answer and direct incoming IT support calls and emails. Create and manage service cases in the ticketing system. Provide basic troubleshooting for common IT issues (e.g.,...
IT Helpdesk Level I Information Technology Miami, Florida Direct Hire Mar 7, 2025 Company Overview: Our client has 15+ years of experience as a medical device company offering innovative solutions...
Helpdesk Title: Helpdesk (Miami HQ) Location: Miami, FL Duration: 6-12 month contract to hire Work Requirements: , Holders or Authorized to Work in the US Helpdesk (Miami HQ) Required...
IT Support Technician Job Details Job Location Miami - 5200 Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level High School Salary Range $24.04 - $26.44 Hourly Description...
Overview Under general supervision provides first line technical assistance to users regarding in identifying, troubleshooting and resolving problems via telephone, remote desktop or on-site...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Miami, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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