Help Desk Technician Jobs in Boca Raton, FL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Representative - Onsite
- Davie, FL (19 miles from Boca Raton, FL)
- 8 days ago
- Davie, FL (19 miles from Boca Raton, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
Epic Certified Willow Inpatient Support Specialist
- Boca Raton, FL
- 17 hours ago
- Boca Raton, FL
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Weston, FL (24 miles from Boca Raton, FL)
- 17 hours ago
- Weston, FL (24 miles from Boca Raton, FL)
- 17 hours ago
Technical proficiency with Windows and Mac Operating Systems. General configuration knowledge of iOS and Android-based mobile devices. Excellent customer service skills....
ITS Sr. Technology Support Specialist
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
Dealership: L0105 Lithia Home Office ITS Sr. Technology Support Specialist The Technology Service Operations group utilizes ITIL methodologies, which is the concept of IT governance, determining...
Deployment Lead / IT Support Analyst IV (US)
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
Work Location: Fort Lauderdale, Florida, United States of America Hours: 40 Pay Details: $58,760 - $88,400 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 1 day ago
System, Web Browsers and Internet Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary...
- Boca Raton, FL
- 1 day ago
- Boca Raton, FL
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 1 day ago
desk Posted at: 03/10/2025 West Palm Beach, FL Onsite - IT - Technical Support / Desk - Right to Hire - Job ID: 25-12540 Title: desk Location: West Palm Beach, FL Duration: Contract-to-hire...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 2 days ago
Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
Overview The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isnt much of a secret at...
Staff Digital Support Engineer (Hybrid)
- Weston, FL (24 miles from Boca Raton, FL)
- 6 days ago
- Weston, FL (24 miles from Boca Raton, FL)
- 6 days ago
Stryker Staff Digital Support Engineer (Hybrid) in Weston , Florida The Staff Digital Support Engineer drives the delivery of direct support to all internal / external customers utilizing...
Staff Cloud Support Engineer (Hybrid)
- Weston, FL (24 miles from Boca Raton, FL)
- 10 days ago
- Weston, FL (24 miles from Boca Raton, FL)
- 10 days ago
Work Flexibility: Hybrid The Staff Digital Support Engineer drives the delivery of direct support to all internal / external customers utilizing Stryker's cloud system environment. The incumbent...
Sr Technical Support Technician
- Weston, FL (24 miles from Boca Raton, FL)
- 10 days ago
- Weston, FL (24 miles from Boca Raton, FL)
- 10 days ago
systems and web technologies and a demonstrated ability to troubleshoot complex technical problems Strong computer skills, including Office applications Excellent analytical and problem-solving skills...
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 11 days ago
systems, physical IT infrastructures and Imaging Ability to lift packages 30-50lbs Ability to drive to 2-3 different sits all in a 15 minute radius...
TECHNOLOGY SUPPORT SPECIALIST I Job Details Broward County Public Schools
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 13 days ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
Demographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Boca Raton, FL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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