Help Desk Technician Jobs in Colorado
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Tech - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 29 days ago
- Colorado Springs, CO
- 29 days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Desk Technician - MIDS- 2200 - 0600 Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - Day Shift - TS/SCI
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician IV with GDIT....
Help Desk Tech - Mid Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Desk Technician IV Transform technology into opportunity as a Help Desk Technician IV with GDIT....
Help Desk Technician - TS/SCI with CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - DAYS - TS/SCI W/ POLY
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician- SWINGS - TS/SCI w/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician - SWINGS...
Customer Support Specialist (8:30 AM - 5 PM) Job Details Sonova AG
- Aurora, CO
- 12 hours ago
- Aurora, CO
- 12 hours ago
Aurora, IL | Hybrid | United States Schedule: 8:30am to 5pm CST Customer Support Specialist In a life without sound, our work provides meaning. As a leading provider of innovative hearing care...
systems software and hardware Decommission update asset records and dispose if applicable of IT hardware Provide support and be an escalation point for the IT Service Desk Technicians Resolve advanced...
Install, configure and troubleshoot software packages, including operating systems, desktop software and custom applications....
Youth Services Specialist I (YSSI) - Education Support Specialist - Grand Junction
- Grand Junction, CO
- 1 day ago
- Grand Junction, CO
- 1 day ago
The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements. Applications will be considered from...
IT Help Desk Technician GStek, Inc....
Help Desk Specialist McCall Communications Consulting Yesterday Secret Early Career (2+ yrs experience) $52,000 No Traveling IT - Support Peterson AFB, CO (ON-SITE/OFFICE) Help Desk Specialist....
Principal Systems Administrator - Helpdesk System Administrator NEW
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Principal Systems Administrator - Helpdesk System Administrator Northrop Grumman Today Top Secret Unspecified Unspecified IT - Hardware Schriever AFB, CO (ON-SITE/OFFICE) Requisition ID: R10187575...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Colorado
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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