Help Desk Technician Jobs in Colorado Springs, CO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Help Desk Tech - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 29 days ago
- Colorado Springs, CO
- 29 days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - MIDS - TS/SCI W/ POLY
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Desk Technician - MIDS- 2200 - 0600 Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - Day Shift - TS/SCI
- Colorado Springs, CO
- 30+ days ago
- Colorado Springs, CO
- 30+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician IV with GDIT....
Help Desk Tech - Mid Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Desk Technician IV Transform technology into opportunity as a Help Desk Technician IV with GDIT....
/21695/6cb2cc1a-4b57-4b55-b5d1-f0ef531b333e.jpg&z=8&s=TEK&ih_t=3%2F13%2F2025+12%3A50%3A04+AM&utm_medium=internal%20referrer&utm_campaign=affiliate_lipman-hearne_ucsd_emba&utm_content=lipman-hearne&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Help Desk Technician - TS/SCI with CI Polygraph
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Help Desk Tech - Day Shifts - TS/SCI w. CI Polygraph
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician - DAYS - TS/SCI W/ POLY
- Colorado Springs, CO
- 60+ days ago
- Colorado Springs, CO
- 60+ days ago
Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT....
Help Desk Technician- SWINGS - TS/SCI w/ POLY
- Colorado Springs, CO
- 90+ days ago
- Colorado Springs, CO
- 90+ days ago
Desk Support, Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Technician - SWINGS...
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 1 day ago
IT Help Desk Technician GStek, Inc....
Help Desk Specialist McCall Communications Consulting Yesterday Secret Early Career (2+ yrs experience) $52,000 No Traveling IT - Support Peterson AFB, CO (ON-SITE/OFFICE) Help Desk Specialist....
Principal Systems Administrator - Helpdesk System Administrator NEW
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Principal Systems Administrator - Helpdesk System Administrator Northrop Grumman Today Top Secret Unspecified Unspecified IT - Hardware Schriever AFB, CO (ON-SITE/OFFICE) Requisition ID: R10187575...
Engineer Support Engineer Colorado Springs, CO Support Engineer, Colorado Springs, CO FIELD SUPPORT ENGINEER BCforward Colorado Springs, CO (Onsite) Contractor Job Details Field Support Engineer...
Help Desk Support Service Specialist Senior
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Help Desk Support Service Specialist Senior Work Location: Fort Carson, Colorado Springs, CO Salary Range: $50,000-$60,000 Job Summary KaiHonua, LLC has an immediate opening for a Help Desk Support...
2nd Shift Mental Health Client Support Specialists
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Front Range Staffing is seeking 2nd Shift Mental Health Client Support Specialists with 1+ years' experience. Pay starts at: $19 to $20.50 per hour. Hours are 10am to 9pm, 4 days a week. An ideal...
3rd Shift Mental Health Client Support Specialists
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Front Range Staffing is seeking 3rd shift Mental Health Client Support Specialists with 1+ years' experience. Pay starts at: $19 to $20.50 per hour. Hours are overnight - 3rd Shift - 9pm to 8am, 4...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Colorado Springs, CO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »