Help Desk Technician Jobs in California
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...
- TicketManager
- Calabasas, CA
- 6 days ago
- TicketManager
- Calabasas, CA
- 6 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
A working knowledge of the M365 office suite, MS Teams, and the windows operating system....
About Liquid I.V. Liquid I.V. is a functional hydration company based in Los Angeles, CA. Acquired by Unilever in 2020, Liquid I.V. is the #1 powdered hydration brand in America, delivering...
Health Information Technology (HIT) Training & Support Specialist
- Fresno, CA
- 3 hours ago
- Fresno, CA
- 3 hours ago
Overview We are recruiting for a Health Information Technology (HIT) Training & Support Specialist to join the team at our Corporate site in Fresno, CA. If you enjoy or look forward to training...
Title: Support Engineer Location: 100% Remote (PST hours required) Duration: 11-month contract (long-term extensions possible) Compensation: $38/hr - $40/hr Work Requirements:, Holders or...
Remote WorkBasic Qualifications Requires a Bachelors or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years...
Hi Hope you are doing good. Role: End User Support Specialist/Engineer Location: Milpitas, CA/Fermont, CA Job Mission The mission of the Lead End User Support Specialist/Engineer is to provide...
Help Desk Technician - 19hr Salary: $2,148.00 - $2,718.00 Monthly Job Type: Part Time Job Number: 20250314 Closing: 3/25/2025 11:59 PM Pacific Location: Merced College, CA Department: Range 21 19 hours...
General Description: Under the direction of Desktop Support Manager, the IT Desktop Engineer will provide high-quality and professional services to our ACCO Field and Office Staff. This position...
Required Knowledge, Skills and Abilities Strong experience troubleshooting, repairing, and supporting the following:oWindows 7, Windows 8, and Mac operating systems, as well as common end user computing...
Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience High school or equivalent Experience troubleshooting integrated and interdependent computer...
Participate in project-related activities, including support for refresh, migration, and upgrading of software or entire operating systems....
Network Support Engineer (L1, Site Lead) Los Angeles CA - USA 13 days ago Job Description: Maintains the computing environment by identifying network requirements, installing upgrades, and...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in California
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »