Help Desk Technician Jobs in California
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TicketManager
- Calabasas, CA
- 21 hours ago
- TicketManager
- Calabasas, CA
- 21 hours ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
Description The National Security Sector at Leidos has an opening for a Hardware Support Technician to support a clients requirements in a challenging and dynamic setting located at Vandenberg...
Desktop Engineer About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically...
Technical Support/Desktop Support Analyst (Within 10 to 15 Miles from Ontario, CA)
- Ontario, CA
- 9 hours ago
- Ontario, CA
- 9 hours ago
Diagnose, Troubleshoot and Resolve a wide variety and range of hardware and software related problems with operating systems, applications (including vendor software packages), and network configuration...
IT Support Role: IT Support Work Location: Richmond, CA (5 days onsite) Hire Type: 11 Months+ Contract " Create Laptop workstation Windows OS images with different compliance security hardening...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Technical Support Engineer 4 Location: Sunnyvale, CA Do you ever use your smart phone, or cable TV, or WiFi, or NetFlix account, and wonder how the giants of telecom- Comcast, Verizon, AT&T,...
The Senior IT Support Engineer at Lunar Energy will be instrumental in delivering exceptional support to our in-office and remote end users, leading new employee IT onboarding, managing the...
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. At Roboflow, we're building...
Job Summary Job Summary Please utilize the custom URL link or the link at the bottom of this posting titled "Apply here!" to see more information and apply for this role. Questions? Contact Karen...
systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...
Founded in 1949, Southland Industries is one of the nation's largest mechanical, electrical, and plumbing (MEP) systems engineering and construction companies. Southland IT is looking to hire four...
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare.Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in California
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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