Help Desk Technician Jobs in Sunnyvale, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Title: Support Engineer Location: 100% Remote (PST hours required) Duration: 11-month contract (long-term extensions possible) Compensation: $38/hr - $40/hr Work Requirements:, Holders or...
Remote WorkEngineering Support Specialist
- San Jose, CA (7 miles from Sunnyvale, CA)
- 9 hours ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 9 hours ago
Basic Qualifications Requires a Bachelors or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years...
End User Support Specialist/Engineer
- Fremont, CA (12 miles from Sunnyvale, CA)
- 9 hours ago
- Fremont, CA (12 miles from Sunnyvale, CA)
- 9 hours ago
Hi Hope you are doing good. Role: End User Support Specialist/Engineer Location: Milpitas, CA/Fermont, CA Job Mission The mission of the Lead End User Support Specialist/Engineer is to provide...
- Newark, CA (9 miles from Sunnyvale, CA)
- 13 hours ago
- Newark, CA (9 miles from Sunnyvale, CA)
- 13 hours ago
Required Knowledge, Skills and Abilities Strong experience troubleshooting, repairing, and supporting the following:oWindows 7, Windows 8, and Mac operating systems, as well as common end user computing...
Lab Technician Duration: 6-month contract, Possible extension Location: 5 days a week onsite (1 De Haro, San Francisco) - "Dog Patch" area Pay Rate: $25-32 /hr Samsara is seeking a highly...
Technical Support Engineer (TSE 5)
- Palo Alto, CA (8 miles from Sunnyvale, CA)
- 1 day ago
- Palo Alto, CA (8 miles from Sunnyvale, CA)
- 1 day ago
Broadcom Technical Support Engineer (TSE 5) in Palo Alto , California Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click...
Senior Technical Support Engineer - ShareFile
- San Jose, CA (7 miles from Sunnyvale, CA)
- 1 day ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 1 day ago
Progress Software Corporation Senior Technical Support Engineer - ShareFile in San Jose , United States Senior Technical Support Engineer - ShareFile Technical Support San Jose, San Rafael Apply...
Unix Infrastructure Support Specialist
- Pleasanton, CA (19 miles from Sunnyvale, CA)
- 1 day ago
- Pleasanton, CA (19 miles from Sunnyvale, CA)
- 1 day ago
Unix Infrastructure Support Specialist Required Qualifications: Experience: 5+ years of experience in Unix/Linux administration (RedHat, CentOS, Ubuntu, etc.). Proven experience in Citrix Virtual...
Details: #NowHiring #SupportEngineer Job Title: Support Engineer II Contract: 12 Months Compensation: This position is offering a hourly rate range from $39 - $40 an hour. Belcan is a leading...
- San Carlos, CA (15 miles from Sunnyvale, CA)
- 2 days ago
- San Carlos, CA (15 miles from Sunnyvale, CA)
- 2 days ago
Company Profile: On-site support Remote help desk support VAR (partner for all major product lines) Carrier services (hosted VoIP, private line, Internet) Private hosting Cloud services including backup...
- Cupertino, CA (7 miles from Sunnyvale, CA)
- 3 days ago
- Cupertino, CA (7 miles from Sunnyvale, CA)
- 3 days ago
ManpowerGroup System / Computer Technician in Cupertino , California Our client, a leading technology firm, is seeking a Lab Technician to join their team. As a Lab Technician, you will be part of...
Desktop Support Technician, IT Operations
- Palo Alto, CA (8 miles from Sunnyvale, CA)
- 3 days ago
- Palo Alto, CA (8 miles from Sunnyvale, CA)
- 3 days ago
Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the front lines...
High Performance Computing Technical Support Consultant- Livermore, CA- TS or Q Clearance Required
- Livermore, CA (22 miles from Sunnyvale, CA)
- 3 days ago
- Livermore, CA (22 miles from Sunnyvale, CA)
- 3 days ago
Knowledge and Skills: DOE Q Clearance required (or Top Secret) Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking...
Desktop Support at North San Jose, CA - Onsite
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
Desktop Support at North San Jose, CA - Onsite Hello, Hope you are doing well. This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability Role:...
Information Technology Assistant
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 4 days ago
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 4 days ago
Letter of Introduction Requirements / Qualifications Job Summary Job Summary Design Tech High School is seeking a Part-Time IT Assistant to support the Information Technology Administrator in...
Demographic Data for Sunnyvale, CA
Moving to Sunnyvale, CA? Find some basic demographic data about Sunnyvale, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Sunnyvale, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sunnyvale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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