Help Desk Technician Jobs in Santa Clara, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 109 Jobs

Support Engineer

  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 9 hours ago
  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 9 hours ago

Title: Support Engineer Location: 100% Remote (PST hours required) Duration: 11-month contract (long-term extensions possible) Compensation: $38/hr - $40/hr Work Requirements:, Holders or...

Remote Work

Engineering Support Specialist

  • San Jose, CA (3 miles from Santa Clara, CA)
  • 9 hours ago
  • San Jose, CA (3 miles from Santa Clara, CA)
  • 9 hours ago

Basic Qualifications Requires a Bachelors or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Requires an additional 8+ years...

End User Support Specialist/Engineer

  • Fremont, CA (14 miles from Santa Clara, CA)
  • 9 hours ago
  • Fremont, CA (14 miles from Santa Clara, CA)
  • 9 hours ago

Hi Hope you are doing good. Role: End User Support Specialist/Engineer Location: Milpitas, CA/Fermont, CA Job Mission The mission of the Lead End User Support Specialist/Engineer is to provide...

Sr Service Desk Agent

  • Newark, CA (12 miles from Santa Clara, CA)
  • 13 hours ago
  • Newark, CA (12 miles from Santa Clara, CA)
  • 13 hours ago

Required Knowledge, Skills and Abilities Strong experience troubleshooting, repairing, and supporting the following:oWindows 7, Windows 8, and Mac operating systems, as well as common end user computing...

Entry Hardware Technician

  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 1 day ago
  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 1 day ago

Lab Technician Duration: 6-month contract, Possible extension Location: 5 days a week onsite (1 De Haro, San Francisco) - "Dog Patch" area Pay Rate: $25-32 /hr Samsara is seeking a highly...

Technical Support Engineer (TSE 5)

  • Palo Alto, CA (12 miles from Santa Clara, CA)
  • 1 day ago
  • Palo Alto, CA (12 miles from Santa Clara, CA)
  • 1 day ago

Broadcom Technical Support Engineer (TSE 5) in Palo Alto , California Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click...

Senior Technical Support Engineer - ShareFile

  • San Jose, CA (3 miles from Santa Clara, CA)
  • 1 day ago
  • San Jose, CA (3 miles from Santa Clara, CA)
  • 1 day ago

Progress Software Corporation Senior Technical Support Engineer - ShareFile in San Jose , United States Senior Technical Support Engineer - ShareFile Technical Support San Jose, San Rafael Apply...

Unix Infrastructure Support Specialist

  • Pleasanton, CA (21 miles from Santa Clara, CA)
  • 1 day ago
  • Pleasanton, CA (21 miles from Santa Clara, CA)
  • 1 day ago

Unix Infrastructure Support Specialist Required Qualifications: Experience: 5+ years of experience in Unix/Linux administration (RedHat, CentOS, Ubuntu, etc.). Proven experience in Citrix Virtual...

Support Engineer II

  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 2 days ago
  • Sunnyvale, CA (4 miles from Santa Clara, CA)
  • 2 days ago

Details: #NowHiring #SupportEngineer Job Title: Support Engineer II Contract: 12 Months Compensation: This position is offering a hourly rate range from $39 - $40 an hour. Belcan is a leading...

Help Desk Technician

  • San Carlos, CA (20 miles from Santa Clara, CA)
  • 2 days ago
  • San Carlos, CA (20 miles from Santa Clara, CA)
  • 2 days ago

Company Profile: On-site support Remote help desk support VAR (partner for all major product lines) Carrier services (hosted VoIP, private line, Internet) Private hosting Cloud services including backup...

System / Computer Technician

  • Cupertino, CA (8 miles from Santa Clara, CA)
  • 3 days ago
  • Cupertino, CA (8 miles from Santa Clara, CA)
  • 3 days ago

ManpowerGroup System / Computer Technician in Cupertino , California Our client, a leading technology firm, is seeking a Lab Technician to join their team. As a Lab Technician, you will be part of...

Desktop Support Technician, IT Operations

  • Palo Alto, CA (12 miles from Santa Clara, CA)
  • 3 days ago
  • Palo Alto, CA (12 miles from Santa Clara, CA)
  • 3 days ago

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Palo Alto, CA. The IT Services position within the IT Operations team will be on the front lines...

High Performance Computing Technical Support Consultant- Livermore, CA- TS or Q Clearance Required

  • Livermore, CA (20 miles from Santa Clara, CA)
  • 3 days ago
  • Livermore, CA (20 miles from Santa Clara, CA)
  • 3 days ago

Knowledge and Skills: DOE Q Clearance required (or Top Secret) Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking...

Desktop Support at North San Jose, CA - Onsite

  • San Jose, CA (3 miles from Santa Clara, CA)
  • 4 days ago
  • San Jose, CA (3 miles from Santa Clara, CA)
  • 4 days ago

Desktop Support at North San Jose, CA - Onsite Hello, Hope you are doing well. This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability Role:...

Information Technology Assistant

  • Redwood City, CA (17 miles from Santa Clara, CA)
  • 4 days ago
  • Redwood City, CA (17 miles from Santa Clara, CA)
  • 4 days ago

Letter of Introduction Requirements / Qualifications Job Summary Job Summary Design Tech High School is seeking a Part-Time IT Assistant to support the Information Technology Administrator in...

Demographic Data for Santa Clara, CA

Moving to Santa Clara, CA? Find some basic demographic data about Santa Clara, CA below.

Local
National
128,103
4,592
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Santa Clara, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Santa Clara, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Santa Clara, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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