Help Desk Technician Jobs in San Mateo, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 hours ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 13 hours ago
P-1011 Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional...
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 1 day ago
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 1 day ago
About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We...
Advanced Technical Support Specialist
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Technical Support Engineer 4 - SV1013187
- Sunnyvale, CA (20 miles from San Mateo, CA)
- 1 day ago
- Sunnyvale, CA (20 miles from San Mateo, CA)
- 1 day ago
Technical Support Engineer 4 Location: Sunnyvale, CA Do you ever use your smart phone, or cable TV, or WiFi, or NetFlix account, and wonder how the giants of telecom- Comcast, Verizon, AT&T,...
- Mountain View, CA (18 miles from San Mateo, CA)
- 1 day ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 1 day ago
The Senior IT Support Engineer at Lunar Energy will be instrumental in delivering exceptional support to our in-office and remote end users, leading new employee IT onboarding, managing the...
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. At Roboflow, we're building...
- San Francisco, CA (15 miles from San Mateo, CA)
- 2 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 2 days ago
Job Title: AV Support Technician Location: San Francisco, CA Duration: 7 Months+ Job Description: Manage, maintain, and troubleshoot AV infrastructure in our New York office and across remote...
Desktop Support Technician, IT Operations
- Fremont, CA (18 miles from San Mateo, CA)
- 2 days ago
- Fremont, CA (18 miles from San Mateo, CA)
- 2 days ago
systems Requirements Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information...
Desktop Support Technician, IT Operations
- Fremont, CA (18 miles from San Mateo, CA)
- 3 days ago
- Fremont, CA (18 miles from San Mateo, CA)
- 3 days ago
systems Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information Technology...
Senior Customer Support Engineer
- Oakland, CA (15 miles from San Mateo, CA)
- 3 days ago
- Oakland, CA (15 miles from San Mateo, CA)
- 3 days ago
Proficient in Unix and Linux operating systems. Excellent analytical, problem-solving, and interpersonal skills. A positive, results-driven mindset that contributes to successful outcomes....
Hardware Support Technician II
- Mountain View, CA (18 miles from San Mateo, CA)
- 3 days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 3 days ago
What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics...
- Hayward, CA (14 miles from San Mateo, CA)
- 3 days ago
- Hayward, CA (14 miles from San Mateo, CA)
- 3 days ago
A local East Bay Client is looking to hire a detail-oriented and motivated Technician to join their team. This role is critical in ensuring the quality and functionality of IT hardware while...
- San Francisco, CA (15 miles from San Mateo, CA)
- 4 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 4 days ago
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
Senior Technical Support Engineer
- Mountain View, CA (18 miles from San Mateo, CA)
- 4 days ago
- Mountain View, CA (18 miles from San Mateo, CA)
- 4 days ago
Partner Technical Support is responsible for helping API connected partners optimize customer experiences by ensuring successful bank feed connections to Intuit products. Partner Technical Support...
Customer Technical Support Representative
- San Francisco, CA (15 miles from San Mateo, CA)
- 4 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 4 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
Demographic Data for San Mateo, CA
Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Mateo, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Mateo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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