Help Desk Technician Jobs in San Francisco, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Associate II, One Medical IT Support
- Larkspur, CA (12 miles from San Francisco, CA)
- 13 hours ago
- Larkspur, CA (12 miles from San Francisco, CA)
- 13 hours ago
Basic Qualifications 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience High school or equivalent Experience troubleshooting integrated and interdependent computer...
Title: L1 Analyst Type (Contract, C2H, Perm): 3-month contract (possibility for extension) Location: San Francisco, CA 94105- 5 days/week - a bit of flexibility here Start Date: ASAP Compensation:...
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
- Concord, CA (24 miles from San Francisco, CA)
- 1 day ago
The ideal candidate will have 5-10 years of hands-on experience with Microsoft technologies, including Windows operating systems, Microsoft 365, SharePoint, and Teams....
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 1 day ago
- Walnut Creek, CA (19 miles from San Francisco, CA)
- 1 day ago
Licensed Client Support Role Location: [San Francisco or Walnut Creek] Salary: Commensurate with experience, approximately $60,000 per year plus potential bonuses About Us: Financial Planning Firm...
- Alameda, CA (7 miles from San Francisco, CA)
- 1 day ago
- Alameda, CA (7 miles from San Francisco, CA)
- 1 day ago
Lab Technician Duration: 6-month contract, Possible extension Location: 5 days a week onsite (1 De Haro, San Francisco) - "Dog Patch" area Pay Rate: $25-32 /hr Samsara is seeking a highly...
- San Carlos, CA (21 miles from San Francisco, CA)
- 2 days ago
- San Carlos, CA (21 miles from San Francisco, CA)
- 2 days ago
Company Profile: On-site support Remote help desk support VAR (partner for all major product lines) Carrier services (hosted VoIP, private line, Internet) Private hosting Cloud services including backup...
Support lab operations by executing various engineering requests tickets across Firmware applications Conduct in-cab vehicle drive testing. This role requires a valid driver license Perform lab...
- South San Francisco, CA (8 miles from San Francisco, CA)
- 3 days ago
- South San Francisco, CA (8 miles from San Francisco, CA)
- 3 days ago
Familiarity with operating systems (Windows, macOS, Linux) and common office applications. Ability to work entire shift and adhere to metrics and SLAs....
Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies...
Remote Work- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
- Oakland, CA (11 miles from San Francisco, CA)
- 4 days ago
Candidates for a systems analyst I position must have excellent analytical and problem-solving skills as well as be an effective communicator. Must demonstrate experience with hardware and...
Information Technology Assistant
- Redwood City, CA (23 miles from San Francisco, CA)
- 4 days ago
- Redwood City, CA (23 miles from San Francisco, CA)
- 4 days ago
Letter of Introduction Requirements / Qualifications Job Summary Job Summary Design Tech High School is seeking a Part-Time IT Assistant to support the Information Technology Administrator in...
Biomedical Equipment Support Specialist (Biomedical Information Systems)
- Martinez, CA (19 miles from San Francisco, CA)
- 5 days ago
- Martinez, CA (19 miles from San Francisco, CA)
- 5 days ago
Loads operating system (OS) and clinical application software as needed....
About the role: We are seeking an experienced, highly adaptable IT Support Specialist to join our rapidly scaling IT team at Anthropic. As a company at the forefront of transformative technology,...
IT Support Services Group Lead Lawrence Berkeley National Laboratory
- Berkeley, CA (10 miles from San Francisco, CA)
- 6 days ago
- Berkeley, CA (10 miles from San Francisco, CA)
- 6 days ago
Lawrence Berkeley National Lab's ( LBNL ) Information Technology Division has an opening for an IT Support Services Group Lead to join the team. The Group Manager for IT Support Services is...
- Concord, CA (24 miles from San Francisco, CA)
- 7 days ago
- Concord, CA (24 miles from San Francisco, CA)
- 7 days ago
Gopuff is seeking an IT Analyst to support our platform as we provide a world delivery service. Your primary responsibility will be to support our team's use of technology and services. This role...
Demographic Data for San Francisco, CA
Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Francisco, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Francisco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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