Help Desk Technician Jobs in San Diego, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Participate in project-related activities, including support for refresh, migration, and upgrading of software or entire operating systems....
Help Desk Coordinator LocationSan Diego, CA 92103 Date PostedMarch 06, 2025 Job ID12725 Employment TypeContract To Hire Scion Technology has been engaged to conduct an immediate search for a Help...
What You'll Bring This role requires a strong working knowledge of the following: Microsoft Windows Operating Systems including M365 Support Strong Customer Service techniques in an IT environment ITIL...
Campus Support Specialist I (Rancho Bernardo San Diego, Ca)
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
Compensation Range: Hourly: $20.00 - $25.77 Position Summary The Campus Support Specialist provides on-site Campus/Community College/military support for students and prospective students....
Media Circulation -AV Support Specialist University of San Diego
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
Media Circulation -AV Support Specialist Position Title & Department: Media Circulation -AV Support Specialist; Media Services Posting #: 5186 Department Description: Information Technology...
Help Desk Analyst Position Title & Department: Help Desk Analyst; Desktop Support Posting #: 5187 Department Description: Information Technology Services is a service organization that is integral...
systems Familiarity with Python or other scripting languages Strong problem-solving and analytical skills Preferred Qualifications: AWS certifications (Solutions Architect, SysOps Administrator) Experience...
National Support Specialist - Hospital Patient Monitoring
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in San Diego , California As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Desktop Engineer - Seasonal - San Diego Zoo Wildlife Alliance
- San Diego, CA
- 6 days ago
- San Diego, CA
- 6 days ago
WHAT YOU WILL DO Configuration and installation of desktop/laptop operating system and application specific software (i.e....
Pegasystems Senior Technical Support Engineer in San Diego , California Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote |...
Volt is immediately hiring a Desktop Support Technician in San Diego, CA. This is a great opportunity to work for a leading manufacturer in the area! As a Desktop Support Technician you will:...
Nova Biomedical is looking for a Field Support Specialist to be based in the San Diego area, preferably between Oceanside to the north and Chula Vista to the south. The Field Support Specialist is...
Ranked Top Workplaces in San Diego in 2021, we live and work by our core values of integrity, collaboration, innovation, respect, and service. Corelation cares about each employee, which is...
Help Desk Support Analyst Job#: 2065443 Job Description: Help Desk Analyst II Onsite 5 days/week (no flexibility) - San Diego, CA 12 month contract, likely to extend or convert full time Please apply...
Knowledge of all current versions of MS Office Suite, Operating System, Exchange environment and Active Directory....
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Diego, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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