Help Desk Technician Jobs in San Bernardino, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 27 Jobs

Grants Development and Management Technical Support Specialist

  • San Bernardino, CA
  • 14 hours ago
  • San Bernardino, CA
  • 14 hours ago

Grants Development and Management Technical Support Specialist Job Description / Essential Elements: Grants Development and Management Technical Support Specialist Chaffey College Salary:...

Technology Support Specialist I

  • San Bernardino, CA
  • 4 days ago
  • San Bernardino, CA
  • 4 days ago

Please note that the full salary range for the position can be found here: PDF reader) The salary listed on posting is reflective of anticipated starting salary. Class specifications are intended...

IT Operations Analyst I

  • San Bernardino, CA
  • 4 days ago
  • San Bernardino, CA
  • 4 days ago

Gopuff is seeking an IT Analyst to support our platform as we provide a world delivery service. Your primary responsibility will be to support our team's use of technology and services. This role...

Computer Support Specialist

  • San Bernardino, CA
  • 4 days ago
  • San Bernardino, CA
  • 4 days ago

Comments and Other Information To review the job description, please use the following link.

PC Technician

  • Ontario, CA (17 miles from San Bernardino, CA)
  • 5 days ago
  • Ontario, CA (17 miles from San Bernardino, CA)
  • 5 days ago

Purpose of Job: The Technical Specialist will be responsible for overseeing all aspects of quality management and technical service functions. They will validate components, configure builds and...

Bilingual Desktop Support Technician

  • Mira Loma, CA (15 miles from San Bernardino, CA)
  • 5 days ago
  • Mira Loma, CA (15 miles from San Bernardino, CA)
  • 5 days ago

Knowledge of desktop operating systems: Windows 10, Windows 11 Demonstrated understanding of computer hardware, operating system functions and components and peripheral equipment....

Computer Support Specialist

  • San Bernardino, CA
  • 6 days ago
  • San Bernardino, CA
  • 6 days ago

ESSENTIAL JOB FUNCTIONS: Duties may include, but are not limited to, the following: Installs, maintains, and updates a variety of client operating systems and devices Provides support to district users...

Technical Support Specialist II

  • Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
  • 7 days ago
  • Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
  • 7 days ago

Install and troubleshoot a variety of personal computer software on multiple operating systems and image workstations....

Seasonal IT Helpdesk

  • Corona, CA (22 miles from San Bernardino, CA)
  • 7 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 7 days ago

Job Details Job Location : Glen Ivy Hot Springs Spa - Corona, CA Position Type : Seasonal Salary Range : $19.00 Hourly Job Category : Information Technology Description About Glen Ivy: We pride...

Senior Desktop Support Technician

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 11 days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 11 days ago

Senior Desktop Support Technician Job ID: Location: Main Campus - UCR Schedule: 8AM - 5PM Category: Information Technology Salary: $73,733 - $126,936 Full/Part Time: Full-time(100%) Organization:...

Senior Technology Support Specialist

  • Redlands, CA (10 miles from San Bernardino, CA)
  • 12 days ago
  • Redlands, CA (10 miles from San Bernardino, CA)
  • 12 days ago

Knowledge and Skills: Advanced knowledge of computer hardware and software, operating systems (Windows, macOS), networking principles, and cybersecurity best practices....

Senior Cloud Support Engineer - Security

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 13 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 13 days ago

We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...

Senior Cloud Support Engineer - SQL

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 13 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 13 days ago

Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) Good understanding of the technical fundamentals of the internet....

Administrative and Technical Support Specialist

  • March Air Reserve Base, CA (15 miles from San Bernardino, CA)
  • 18 days ago
  • March Air Reserve Base, CA (15 miles from San Bernardino, CA)
  • 18 days ago

Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and...

Workstation PC Technician - Sr // Corona

  • Corona, CA (22 miles from San Bernardino, CA)
  • 20 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 20 days ago

Workstation PC Technician - Sr // Corona Job#: 2063859 Job Description: Apex Systems is seeking Desktop Support Technician's to join our esteemed healthcare client located in Corona , CA . We're...

Demographic Data for San Bernardino, CA

Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.


Local
National
258,420
3,326
Large

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in San Bernardino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in San Bernardino, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in San Bernardino, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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