Help Desk Technician Jobs in San Bernardino, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Grants Development and Management Technical Support Specialist
- San Bernardino, CA
- 14 hours ago
- San Bernardino, CA
- 14 hours ago
Grants Development and Management Technical Support Specialist Job Description / Essential Elements: Grants Development and Management Technical Support Specialist Chaffey College Salary:...
Please note that the full salary range for the position can be found here: PDF reader) The salary listed on posting is reflective of anticipated starting salary. Class specifications are intended...
Gopuff is seeking an IT Analyst to support our platform as we provide a world delivery service. Your primary responsibility will be to support our team's use of technology and services. This role...
Comments and Other Information To review the job description, please use the following link.
- Ontario, CA (17 miles from San Bernardino, CA)
- 5 days ago
- Ontario, CA (17 miles from San Bernardino, CA)
- 5 days ago
Purpose of Job: The Technical Specialist will be responsible for overseeing all aspects of quality management and technical service functions. They will validate components, configure builds and...
Bilingual Desktop Support Technician
- Mira Loma, CA (15 miles from San Bernardino, CA)
- 5 days ago
- Mira Loma, CA (15 miles from San Bernardino, CA)
- 5 days ago
Knowledge of desktop operating systems: Windows 10, Windows 11 Demonstrated understanding of computer hardware, operating system functions and components and peripheral equipment....
ESSENTIAL JOB FUNCTIONS: Duties may include, but are not limited to, the following: Installs, maintains, and updates a variety of client operating systems and devices Provides support to district users...
Technical Support Specialist II
- Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
- 7 days ago
- Rancho Cucamonga, CA (16 miles from San Bernardino, CA)
- 7 days ago
Install and troubleshoot a variety of personal computer software on multiple operating systems and image workstations....
- Corona, CA (22 miles from San Bernardino, CA)
- 7 days ago
- Corona, CA (22 miles from San Bernardino, CA)
- 7 days ago
Job Details Job Location : Glen Ivy Hot Springs Spa - Corona, CA Position Type : Seasonal Salary Range : $19.00 Hourly Job Category : Information Technology Description About Glen Ivy: We pride...
Senior Desktop Support Technician
- Riverside, CA (9 miles from San Bernardino, CA)
- 11 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 11 days ago
Senior Desktop Support Technician Job ID: Location: Main Campus - UCR Schedule: 8AM - 5PM Category: Information Technology Salary: $73,733 - $126,936 Full/Part Time: Full-time(100%) Organization:...
Senior Technology Support Specialist
- Redlands, CA (10 miles from San Bernardino, CA)
- 12 days ago
- Redlands, CA (10 miles from San Bernardino, CA)
- 12 days ago
Knowledge and Skills: Advanced knowledge of computer hardware and software, operating systems (Windows, macOS), networking principles, and cybersecurity best practices....
Senior Cloud Support Engineer - Security
- Ontario, CA (20 miles from San Bernardino, CA)
- 13 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 13 days ago
We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Senior Cloud Support Engineer - SQL
- Ontario, CA (20 miles from San Bernardino, CA)
- 13 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 13 days ago
Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) Good understanding of the technical fundamentals of the internet....
Administrative and Technical Support Specialist
- March Air Reserve Base, CA (15 miles from San Bernardino, CA)
- 18 days ago
- March Air Reserve Base, CA (15 miles from San Bernardino, CA)
- 18 days ago
Amentum is seeking an Administrative and Technical Support Specialist. The AA independently accomplishes general or routine office administrative tasks. The AA should have the expertise and...
Workstation PC Technician - Sr // Corona
- Corona, CA (22 miles from San Bernardino, CA)
- 20 days ago
- Corona, CA (22 miles from San Bernardino, CA)
- 20 days ago
Workstation PC Technician - Sr // Corona Job#: 2063859 Job Description: Apex Systems is seeking Desktop Support Technician's to join our esteemed healthcare client located in Corona , CA . We're...
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Bernardino, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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