Help Desk Technician Jobs in Sacramento, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Information Technology Support Specialist (Classified Position #241)
- Rocklin, CA (20 miles from Sacramento, CA)
- 17 hours ago
- Rocklin, CA (20 miles from Sacramento, CA)
- 17 hours ago
About the Employer Welcome to Placer County Office of Education! Thank you for your interest in joining our PCOE family! We offer an incredible range of job opportunities, supporting programs and...
MUST HAVE SKILLS: Microsoft Intune and MS Authenticator Customer service/client support via phone experience Experience using a ticketing system (Remedy, Service Now, etc.) JOB DESCRIPTION:...
Remote WorkSummary** Posted: Mar 6, 2025 Role Number:**114438151** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Job Description: TOP THINGS: o Microsoft Intune and MS Authenticator o Customer service/client support via phone experience o Experience using a ticketing system (Remedy, Service Now, etc.)...
Remote WorkProvide end user training & guidance in self-service, best practices, applications, and operating system fundamentals....
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkThe final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the...
- Sacramento, CA
- 4 days ago
- Sacramento, CA
- 4 days ago
systems (RHEL or SLES), workload management systems, parallel file systems, networking and security Ability to lead and work effectively in a team environment Direct experience and demonstrated proficiency...
High Performance Computing Technical Support Consultant - DOE Q Clearance, On-Site, Livermore, CA
- Sacramento, CA
- 4 days ago
- Sacramento, CA
- 4 days ago
systems (RHEL or SLES), workload management systems, parallel file systems, networking and security Ability to lead and work effectively in a team environment Direct experience and demonstrated proficiency...
IT Onboarding Support Specialist
- Roseville, CA (16 miles from Sacramento, CA)
- 4 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 4 days ago
Experience with or interest in learning desktop hardware, software applications, operating systems and LAN connectivity. Experience with AD / Office 365 integration is a plus!...
Student Assistant - Information Technology (IT) Service Desk/Technical Support (Hybrid)
- Sacramento, CA
- 6 days ago
- Sacramento, CA
- 6 days ago
The California State Lands Commission (CSLC) is seeking a student assistant to assist with Information Technology (IT) Service Desk customer requests. In a learning capacity, the student assistant...
Remote WorkRed River Systems Support Engineer II in Sacramento , California Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
- Davis, CA (17 miles from Sacramento, CA)
- 9 days ago
IT Help Desk and Web Services Support Technician (COMPUTER RESC SPEC 2) Job Summary #CA-PS Under direction of the IT Manager of the Food Chain Cluster, provide IT support and website maintenance...
Wilson Language Training Customer Support Specialist in Sacramento , California Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Eliassen Group Operations Support Engineer in Sacramento , California Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkDemographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Sacramento, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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