Help Desk Technician Jobs in Palo Alto, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Engineer 4 - SV1013187
- Sunnyvale, CA (8 miles from Palo Alto, CA)
- 1 day ago
- Sunnyvale, CA (8 miles from Palo Alto, CA)
- 1 day ago
Technical Support Engineer 4 Location: Sunnyvale, CA Do you ever use your smart phone, or cable TV, or WiFi, or NetFlix account, and wonder how the giants of telecom- Comcast, Verizon, AT&T,...
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 1 day ago
The Senior IT Support Engineer at Lunar Energy will be instrumental in delivering exceptional support to our in-office and remote end users, leading new employee IT onboarding, managing the...
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 2 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 2 days ago
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
Systems, Office Suite, etc....
- Los Gatos, CA (17 miles from Palo Alto, CA)
- 2 days ago
- Los Gatos, CA (17 miles from Palo Alto, CA)
- 2 days ago
Job Details Job Location : Los Gatos Clinic - Los Gatos, CA Salary Range : Undisclosed Description We are looking for a Full-Time IT Help Desk Technician to join our IT team!...
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 2 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 2 days ago
Job Description: Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software...
Desktop Support Technician, IT Operations
- Fremont, CA (12 miles from Palo Alto, CA)
- 2 days ago
- Fremont, CA (12 miles from Palo Alto, CA)
- 2 days ago
systems Requirements Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information...
Desktop Support Technician, IT Operations
- Fremont, CA (12 miles from Palo Alto, CA)
- 3 days ago
- Fremont, CA (12 miles from Palo Alto, CA)
- 3 days ago
systems Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information Technology...
Senior Customer Support Engineer
- Oakland, CA (23 miles from Palo Alto, CA)
- 3 days ago
- Oakland, CA (23 miles from Palo Alto, CA)
- 3 days ago
Proficient in Unix and Linux operating systems. Excellent analytical, problem-solving, and interpersonal skills. A positive, results-driven mindset that contributes to successful outcomes....
Hardware Support Technician II
- Mountain View, CA (5 miles from Palo Alto, CA)
- 3 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 3 days ago
What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics...
- Hayward, CA (16 miles from Palo Alto, CA)
- 3 days ago
- Hayward, CA (16 miles from Palo Alto, CA)
- 3 days ago
A local East Bay Client is looking to hire a detail-oriented and motivated Technician to join their team. This role is critical in ensuring the quality and functionality of IT hardware while...
Senior Technical Support Engineer
- Mountain View, CA (5 miles from Palo Alto, CA)
- 4 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 4 days ago
Partner Technical Support is responsible for helping API connected partners optimize customer experiences by ensuring successful bank feed connections to Intuit products. Partner Technical Support...
- San Mateo, CA (12 miles from Palo Alto, CA)
- 4 days ago
- San Mateo, CA (12 miles from Palo Alto, CA)
- 4 days ago
The Team Our IT Department manages support, projects, and initiatives for technology at Upstart. One of the functions of the IT department is the end user services team that consists of Support...
Accounts Payable Helpdesk Analyst
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 4 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 4 days ago
One of Insight Global's clients is looking for an AP Help Desk Analyst to join their CS team. As an Accounts Payable Help Desk Analyst, they will be primarily responsible for assisting the help...
- Foster City, CA (10 miles from Palo Alto, CA)
- 5 days ago
- Foster City, CA (10 miles from Palo Alto, CA)
- 5 days ago
Knowledge of firewalls, Intrusion Detection System technologies, and Network Vulnerability Scanners. Outstanding troubleshooting and analytical skills....
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Palo Alto, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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