Help Desk Technician Jobs in Oakland, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- San Francisco, CA (11 miles from Oakland, CA)
- 13 hours ago
- San Francisco, CA (11 miles from Oakland, CA)
- 13 hours ago
P-1011 Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional...
- Walnut Creek, CA (10 miles from Oakland, CA)
- 1 day ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 1 day ago
About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We...
- Richmond, CA (15 miles from Oakland, CA)
- 1 day ago
- Richmond, CA (15 miles from Oakland, CA)
- 1 day ago
IT Support Role: IT Support Work Location: Richmond, CA (5 days onsite) Hire Type: 11 Months+ Contract " Create Laptop workstation Windows OS images with different compliance security hardening...
Advanced Technical Support Specialist
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
- San Francisco, CA (11 miles from Oakland, CA)
- 1 day ago
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. At Roboflow, we're building...
Technology Support Specialist II
- San Rafael, CA (20 miles from Oakland, CA)
- 1 day ago
- San Rafael, CA (20 miles from Oakland, CA)
- 1 day ago
Job Summary Job Summary Please utilize the custom URL link or the link at the bottom of this posting titled "Apply here!" to see more information and apply for this role. Questions? Contact Karen...
- Concord, CA (16 miles from Oakland, CA)
- 1 day ago
- Concord, CA (16 miles from Oakland, CA)
- 1 day ago
systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...
- Rodeo, CA (16 miles from Oakland, CA)
- 2 days ago
- Rodeo, CA (16 miles from Oakland, CA)
- 2 days ago
Details: Job Title: Helpdesk Technician I Location: Rodeo, CA Zip Code: 94572 Keywords: #helpdesktechnician I #refineryjobs JOB RESPONSIBILITIES: Performing PC builds, PC delivery, installation...
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
Job Title: AV Support Technician Location: San Francisco, CA Duration: 7 Months+ Job Description: Manage, maintain, and troubleshoot AV infrastructure in our New York office and across remote...
Desktop Support Technician, IT Operations
- Fremont, CA (19 miles from Oakland, CA)
- 2 days ago
- Fremont, CA (19 miles from Oakland, CA)
- 2 days ago
systems Requirements Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information...
Desktop Support Technician, IT Operations
- Fremont, CA (19 miles from Oakland, CA)
- 3 days ago
- Fremont, CA (19 miles from Oakland, CA)
- 3 days ago
systems Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information Technology...
Proficient in Unix and Linux operating systems. Excellent analytical, problem-solving, and interpersonal skills. A positive, results-driven mindset that contributes to successful outcomes....
- San Rafael, CA (20 miles from Oakland, CA)
- 3 days ago
- San Rafael, CA (20 miles from Oakland, CA)
- 3 days ago
The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of...
- Hayward, CA (10 miles from Oakland, CA)
- 3 days ago
- Hayward, CA (10 miles from Oakland, CA)
- 3 days ago
A local East Bay Client is looking to hire a detail-oriented and motivated Technician to join their team. This role is critical in ensuring the quality and functionality of IT hardware while...
- San Francisco, CA (11 miles from Oakland, CA)
- 4 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 4 days ago
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Oakland, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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