Help Desk Technician Jobs in Newark, CA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 135 Jobs

Desktop Engineer

  • Walnut Creek, CA (24 miles from Newark, CA)
  • 1 day ago
  • Walnut Creek, CA (24 miles from Newark, CA)
  • 1 day ago

About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We...

Technical Support Engineer 4 - SV1013187

  • Sunnyvale, CA (9 miles from Newark, CA)
  • 1 day ago
  • Sunnyvale, CA (9 miles from Newark, CA)
  • 1 day ago

Technical Support Engineer 4 Location: Sunnyvale, CA Do you ever use your smart phone, or cable TV, or WiFi, or NetFlix account, and wonder how the giants of telecom- Comcast, Verizon, AT&T,...

Senior IT Support Engineer

  • Mountain View, CA (7 miles from Newark, CA)
  • 1 day ago
  • Mountain View, CA (7 miles from Newark, CA)
  • 1 day ago

The Senior IT Support Engineer at Lunar Energy will be instrumental in delivering exceptional support to our in-office and remote end users, leading new employee IT onboarding, managing the...

Desktop Support Analyst

  • Santa Clara, CA (12 miles from Newark, CA)
  • 2 days ago
  • Santa Clara, CA (12 miles from Newark, CA)
  • 2 days ago

About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...

Senior IT Support Engineer

  • San Jose, CA (15 miles from Newark, CA)
  • 2 days ago
  • San Jose, CA (15 miles from Newark, CA)
  • 2 days ago

Systems, Office Suite, etc....

IT Help Desk Technician

  • Los Gatos, CA (20 miles from Newark, CA)
  • 2 days ago
  • Los Gatos, CA (20 miles from Newark, CA)
  • 2 days ago

Job Details Job Location : Los Gatos Clinic - Los Gatos, CA Salary Range : Undisclosed Description We are looking for a Full-Time IT Help Desk Technician to join our IT team!...

Technical Support Specialist

  • Santa Clara, CA (12 miles from Newark, CA)
  • 2 days ago
  • Santa Clara, CA (12 miles from Newark, CA)
  • 2 days ago

Job Description: Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software...

Desktop Support Technician, IT Operations

  • Fremont, CA (4 miles from Newark, CA)
  • 2 days ago
  • Fremont, CA (4 miles from Newark, CA)
  • 2 days ago

systems Requirements Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information...

Desktop Support Technician, IT Operations

  • Fremont, CA (4 miles from Newark, CA)
  • 3 days ago
  • Fremont, CA (4 miles from Newark, CA)
  • 3 days ago

systems Minimum of 4 years of experience with desktop support experience Minimum of 4 years of experience within a Windows and Mac environment, some Linux is preferred Degree in Information Technology...

Senior Customer Support Engineer

  • Oakland, CA (19 miles from Newark, CA)
  • 3 days ago
  • Oakland, CA (19 miles from Newark, CA)
  • 3 days ago

Proficient in Unix and Linux operating systems. Excellent analytical, problem-solving, and interpersonal skills. A positive, results-driven mindset that contributes to successful outcomes....

Hardware Support Technician II

  • Mountain View, CA (7 miles from Newark, CA)
  • 3 days ago
  • Mountain View, CA (7 miles from Newark, CA)
  • 3 days ago

What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics...

IT Hardware Technician

  • Hayward, CA (10 miles from Newark, CA)
  • 3 days ago
  • Hayward, CA (10 miles from Newark, CA)
  • 3 days ago

A local East Bay Client is looking to hire a detail-oriented and motivated Technician to join their team. This role is critical in ensuring the quality and functionality of IT hardware while...

Senior Technical Support Engineer

  • Mountain View, CA (7 miles from Newark, CA)
  • 4 days ago
  • Mountain View, CA (7 miles from Newark, CA)
  • 4 days ago

Partner Technical Support is responsible for helping API connected partners optimize customer experiences by ensuring successful bank feed connections to Intuit products. Partner Technical Support...

IT Support Lead

  • San Mateo, CA (15 miles from Newark, CA)
  • 4 days ago
  • San Mateo, CA (15 miles from Newark, CA)
  • 4 days ago

The Team Our IT Department manages support, projects, and initiatives for technology at Upstart. One of the functions of the IT department is the end user services team that consists of Support...

Accounts Payable Helpdesk Analyst

  • Santa Clara, CA (12 miles from Newark, CA)
  • 4 days ago
  • Santa Clara, CA (12 miles from Newark, CA)
  • 4 days ago

One of Insight Global's clients is looking for an AP Help Desk Analyst to join their CS team. As an Accounts Payable Help Desk Analyst, they will be primarily responsible for assisting the help...

Demographic Data for Newark, CA

Moving to Newark, CA? Find some basic demographic data about Newark, CA below.


Local
National
47,533
1,210
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

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Salary for Help Desk Technician Jobs in Newark, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Newark, CA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Newark, CA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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